[Hiring] College Liaison @PUC National

Role Description

The ideal College Liaison believes in and is passionate about the mission and commitments of PUC National and exhibits this through their leadership, reflection, and collaboration to ensure schools’ success across the organization. This individual will support PUC Alumni in community colleges, technical schools, and four-year universities by building personal connections with PUC Alumni caseload, tracking caseload data in CoPilot, and participating in PUC Alumni Network events.

Expectations

• Manage a caseload of approximately 50 Freshmen, contacting all alumni at least twice a month and sending out helpful resources to the caseload twice a month.
• Manage caseload data in CoPilot alumni communication and tracking platform (documenting all interactions in notes and updating student information).
• Serve as an academic and professional resource to the PUC alumni.
• Attend professional development sessions throughout the year.
• Engage with PUC Alumni social media and the social media of Caseloads’ Universities.
• Support the School and College Counseling department with activities or events.

Professional Development

• Attend the required (remote attendance acceptable) first College Liaison training series to prepare for the year.
• Participate in all professional development training sessions throughout the year. The topics may include but are not limited to:
  • College Liaison Orientation (Introduction to “Nudges”, “Summer Melt”, and CoPilot).
  • End-of-Year College Liaison Reflection Meeting.
  • Using CoPilot Platform: Data Collection and Monitoring.
  • Professional Communication Skills Development (Written and Verbal).
  • Interpersonal Communication Techniques and Community Building.
  • First-Year Success and Support Strategies.
  • Self-care and Stress Management.
  • Preparing for the Future: (S.M.A.R.T. Goals).

Evaluation

• College Liaisons will be evaluated on the completion of their assigned duties and responsibilities. Completion is contingent on responsiveness to direction, commitment to actively maintaining connections with Alumni, and seeking help if the liaison is unable to complete a task by the communicated due date.
• Further details of evaluation will be presented at orientation and enumerated in the College Liaison Commitment.
• College Liaisons will also have an opportunity to reflect on the program at the end of their second semester of service.

Release of Duties

• If a College Liaison chooses to resign from the program at any time during their service, they will be paid according to their completion of duties prior to the time of their resignation.
• If, for example, a Liaison resigns in November, having completed all the assigned tasks for the first pay period, they would be paid for that term of service.
• Payment decisions are ultimately left to the discretion of the College Liaison supervisors.

Qualifications

• Must have Graduated from PUC CALS, PUC CCECHS, PUC eCALS, PUC LCHS, or PUC TCHS between 2007-2025.
• Must be enrolled in college/university from July 2026 – June 2027.

Skills and Abilities

• Access to technology (cell phone, computer, internet, etc.).
• Proficient with Microsoft Suite: Word, Excel, PowerPoint, and Outlook.
• Proficient with virtual communication tools: Google, Zoom, etc.
• Excellent communication skills (verbal and written).
• Alignment with core characteristics required of every PUC employee: the pursuit of excellence, innovation, community, tenacity, and authenticity.
• Able to and desire to mentor others.
• Able to encourage and motivate others.
• Maintains good grades (2.5 GPA per term).
• Able to work remotely.
• Must be flexible and team-oriented.
• Able to multitask in a fast-paced environment.
• Bilingual in Spanish preferred.
• Strong work ethic, accountability, and ownership of work.
• Regular attendance, dependability, and punctuality in conformance with the standards outlined in the signed College Liaison Commitment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasionally required to kneel, climb, and reach with hands and arms above shoulder level, lift up to 30 pounds. To bend, sit, stand, squat, stoop, walk, push, pull, and reach with hands and arms at shoulder level or below. Always required to wear the appropriate safety equipment for the task, which may include gloves, goggles, aprons, belts, etc.

Benefits

• This is a part-time position.
• Our benefits include:
  • Eligible for California Sick Time.
  • Ongoing Professional Development.

Payment: $4,265 dispersed in six parts, contingent on the completion of duties as communicated by your Coordinator. In addition, you will receive a phone allowance in the amount of $30 per month.

PUC National is an equal-opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.