[Hiring] Clinical Training Specialist @Siemens Healthineers

Role Description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Provides clinical training and support to customers, as a subject matter expert, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs:

• Conduct product training for customers and employees, particularly for complex situations involving multiple products.
• Lead classroom lectures and laboratory sessions to ensure customers are trained to operate company equipment according to safety guidelines with the highest level of satisfaction.
• Prepare lesson plans based on engineering documentation, field service requirements, and software documentation to address customers’ specific implementation questions.
• Formulate complementary support training information in the form of quick tips, workbooks, video-media, and implementation guides.
• Collaborate with customers as well as the sales, product marketing, and technical support departments to ensure course material reflects current product features and address customer inquiries including testing scenarios using company products.
• Work with cross-functional teams as necessary to support and enable best services and optimize customer relations.

Company Description

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.