[Hiring] Bilingual Family Advocate @Child Care Group

Role Description

As a Family Advocate, you will be a trusted partner for families enrolled in our Early Head Start Family Child Care program. Through relationship-building, advocacy, education, and connection to community resources, you will help families navigate challenges, set goals, and move toward greater stability and self-sufficiency. Your work will directly support children's healthy development and help create brighter futures for families across our community.

• Build strong, supportive relationships with families through ongoing communication and regular home visits.
• Connect families with in-house and community resources that support their health, education, and well-being.
• Serve as a liaison between families, program staff, and community partners to ensure coordinated support services.
• Help families identify strengths, assess needs, establish goals, and access resources that promote long-term success.
• Monitor and support child attendance, health, dental, and family service requirements to ensure children receive comprehensive services.
• Plan and facilitate parent engagement opportunities, including monthly parent meetings and volunteer activities.
• Support Family Child Care provider meetings and contribute expertise around family engagement and support services.
• Assist with recruitment, enrollment, orientation, and retention efforts to help families access Early Head Start services.
• Maintain accurate records and case management documentation in ChildPlus and other required systems.
• Track and document program in-kind contributions, including parent volunteer participation.

Qualifications

• Bilingual proficiency in English and Spanish.
• Bachelor's degree in Social Work, Family Studies, Human Services, or a related field.
• Minimum of 3-5 years of experience working with children, families, and community partners, with at least two years of experience in a social service agency or similar environment.
• A passion for empowering families and supporting young children during their most critical years of development.
• Strong relationship-building, communication, and problem-solving skills.
• Ability to manage multiple priorities while maintaining accurate and timely documentation.
• Experience working in Family Child Care, home visiting, homeless shelters, or other non-traditional early childhood settings.

Company Description

ChildCareGroup’s (CCG) mission is to champion a strong early childhood system that teaches children and parents, trains early childhood professionals, and assists families.