Role Description
The Beauty Field Trainer delivers beauty application training techniques, product knowledge, and selling skills through multiple training mediums including one-on-one, small group classes, and digital technology that elevates the skill set of the Beauty Associates and creates a best-in-class experience for Customers that drives profitable sales and store traffic.
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Deliver formalized trainings for Beauty associates and Beauty Managers using various methods of delivery and media (classroom, virtual, quick guides, job aids, video, systems, and eLearning).
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Ensure education content is aligned to JCPenney core values associated with respect, inclusion, and diversity.
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Research and remain current on Beauty industry trends.
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Lead by example in all interactions, both internally and Customer facing.
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Evaluate current delivery methods for effectiveness, participation, and engagement and adapt delivery methodologies to improve knowledge transfer, retention, and skill applicability.
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Schedule and coordinate training classes, registration, attendance records, preparation of materials, and completion records.
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Manage travel and expenses per company policies.
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Utilize outstanding communication skills to build strong relationships with business partners and subject matter experts across the organization to deliver educational solutions to meet business objectives.
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Bring to life Beauty Brand Events in selected locations through selling and being the voice of the brand for customers, supporting selected events up to 2 Saturdays per month.
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Partner with leader, Beauty Managers, and Beauty Field Manager on identifying specific training opportunities through business results and benchmarking.
Qualifications
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Skilled in delivering clear and concise messages and content.
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Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
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Highly proficient in the use of MS Office to include Word, Excel, PowerPoint, Teams, and some understanding of eLearning software and standards.
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Proven track record of organizing work and problem solving.
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Strong communication with the ability to build relationships; strong presentation and facilitation skills to individuals/groups at all levels of an organization.
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Outstanding interpersonal communication skills.
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Must be a self-starter, exercise follow-through, and demonstrate professional initiative on any matters presented.
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Works well remotely under guidance but not constant supervision.
Requirements
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Role requires up to 80% travel.
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Role requires some selected weekend shifts each month.
Benefits
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Medical/dental/vision insurance starting on day one.
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Term life insurance.
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Paid vacation/holidays.
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401(k) Savings Plan with company match.
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Associate discount on JCPenney merchandise.
Company Description
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Our corporate office is located in the heart of Legacy West, a vibrant new development in Plano, Texas, with plenty of shopping, dining, and entertainment options.
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We are committed to helping our employees grow their careers and develop their skills.
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We believe in creating a workplace where everyone feels valued and respected.