[Hiring] Associate University Registrar, Data and Systems Operations @Cornell University

Role Description

The Office of the University Registrar has an Associate University Registrar, Data and Systems Operations position open on its Data and Systems Operations team. The team provides system support, data analysis, and reporting for OUR, offices across campus, and external organizations.

• Provide problem and issue resolution for a variety of business processes.
• Participate in system and technology projects by providing business-specific knowledge, requirements, and leading and participating in implementations.
• Collaborate with stakeholders in all colleges and schools across Cornell University, Bursar, Division of Enrollment, and Cornell Information Technology.
• Responsible for configuration and maintenance of the Student Records module within the Student Information System (SIS).
• Ensure integration between all modules within the SIS, such as Admissions, Student Financials, Financial Aid, and the student data warehouse.
• Play a pivotal role in the Cornell Experience Modernization Initiative (CEMI).
• Engage in the design, testing, implementation, and continuous refinement of new, integrated processes and technologies.
• Collaborate closely with cross-campus partners, functional leads, and technical teams.
• Help streamline workflows, promote standardization, enhance data reliability, and contribute to a seamless, modernized experience for students, faculty, staff, and other Cornell stakeholders.
• Report to the Deputy University Registrar.

Qualifications

• Bachelor’s degree and at least 3 years of experience, or equivalent combination of education and experience, in a student services office with an in-depth understanding of student records administration.
• Experience in gathering, analyzing, documenting, and modifying business requirements in academic student service areas.
• Experience in the use and configuration of enterprise Student Information Systems and Degree Audit tools.
• Experience in reporting, data analysis, and reporting tools such as Tableau, OAS and SIS delivered query tools.
• Experience leading and participating in technology implementation projects.
• Ability to communicate business-specific requirements, problems, issues, and solutions to technical and non-technical users.
• Familiarity with standard office software packages.
• Demonstrated skill in understanding cultural differences.

Requirements

• Support the vision to improve system technologies used by OUR and all schools/colleges, academic departments, and administrative units across all campuses at Cornell University.
• Track, schedule, and plan for system upgrades, testing for new technologies and upgrades of existing tools already used by the OUR.
• Assist with planning and coordination of projects, training, academic policy, and documentation for end-users within the schools/colleges and central registrar offices.
• Act as a steward for academic information and manage data for accuracy.
• Collaborate with cross-functional teams on the technology map and implementation of new technology solutions.

Benefits

• This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States.
• Comprehensive health care options.
• Generous retirement contributions.
• Access to wellness programs.
• Employee discounts with local and national retail brands.
• Health and personal leave, three weeks of vacation, and 13 holidays.
• Tuition-free Extramural Study and Employee Degree Program.
• Tuition aid for external education.
• Cornell Children's Tuition Assistance Program.