[Hiring] Associate Director, Learning & Development @MSD

Role Description

We are seeking a dynamic Learning Partner to lead our Immunology Learning and Development team and play a pivotal role in preparing our commercial organization for a successful product launch. In this role you will deliver innovative, evidence-based learning experiences that translate clinical information for our customer-facing teams. You will partner closely with Marketing, Sales Leadership, Market Access and Field Facing teams to assess capability gaps, build targeted curricula, and measure learning impact—ensuring our launch readiness is aligned with strategy, compliance, and patient-centered outcomes. The ideal candidate combines deep scientific understanding of immunology with adult-learning expertise, customer facing/pharma sales experience, and strong stakeholder management.

The Immunology Associate Director in Global Learning & Development is responsible for serving as a trusted business advisor to business leaders and stakeholders in the Immunology Business Unit in order to enable launch excellence, business goals and outcomes by accelerating the development of critical capabilities needed to drive business success through a productive and engaged workforce.

This leader will build and maintain strong business relationships, build sponsorship, and collaborate as part of an integrated learning network. Success in this role depends on a candidate’s ability to translate the goals of the business into learning strategies and solutions, then oversee effective design and delivery through a network of internal and at times external colleagues.

Responsibilities

• Serve as the main point of contact for the Immunology Marketing and Sales Business Leaders.
• Align Immunology business leaders on the implications of short and long-term decisions, strategies, and large-scale change efforts on employee learning and development in their respective business areas.
• Develop depth of business understanding to maximize relevance and impact on business outcomes.
• Determine Immunology learning strategies and plans based on identified needs and gaps to achieve business strategy.
• Prioritize and manage portfolio of work and the overall Immunology Learner Experience.
• Create line of sight for divisional clients into short-, mid-, and long-term Immunology L&D plans.
• Provide critical input to the Immunology curriculum design and development team.
• Collaborate with HR business partners in business area to integrate learning solutions with other talent-related initiatives.
• Deliver Immunology training and/or support local SMEs providing training, as needed.
• Partner with the Immunology Marketing and Sales leadership to define business and learning outcomes.
• Ensure execution of a coherent, efficient, and strategically aligned approach to Immunology L&D planning and implementation.
• Deliver or facilitate training content.
• Ensure accurate forecasts and project risk management.

Qualifications

• Minimum of a Bachelor’s Degree, or currently in pursuit of degree completion, or equivalent relevant work experience.
• Minimum of 10 years of Pharma Sales related experience.
• Minimum of 5 years of leadership experience.
• Minimum of 1 year of experience facilitating/delivering learning solutions.
• Master's degree preferred.
• Experience in the areas of learning, talent, HR, or comparable areas.

Requirements

• Business Acumen: Ability to engage with mid-level business leaders around business strategy, goals, and business outcomes.
• Leadership: Intermediate ability to partner, collaborate, and impact decisions at all levels.
• Collaboration: Work with individuals and groups in a constructive and collaborative manner.
• Creative Thinking: Intermediate skill in applying tools and techniques for grasping new concepts.
• Business Consulting: Expertise in consulting and ability to coach clients.
• Oral and Written Communications: Ability to express oneself effectively.
• Decision Making and Critical Thinking: Ability to use a broad range of methods when solving problems.
• Data analytics: Ability to determine business and learning outcomes, metrics, and measurement strategies.
• Planning: Project planning and management experience.
• L&D Policies, Standards, and Procedures: Knowledge of industry and organization standards relevant to staff learning and development.
• Adult Learning: Theory and Practice: Experience in applying concepts and practices of adult learning.
• Learning Needs Analysis: Experience in assessing competency gaps.

Benefits

• Comprehensive package of benefits including medical, dental, vision healthcare.
• Retirement benefits, including 401(k).
• Paid holidays, vacation, and compassionate and sick days.