[Hiring] Associate – Academic Delivery @Emeritus

Role Description

The Academic Delivery Coordinator ensures a great learning experience for the thousands of students taking our courses. The role interfaces with cross-functional teams like Design, Marketing, Services Delivery, Admissions, etc., in India.

Key Responsibilities

• Establishes, manages, and maintains collaborations and partnerships with various departments, researchers, and programs as well as resources outside of Emeritus such as industry leaders and professional organizations to help build and leverage expertise and resources.
• Researches, compiles, prepares, and composes analysis, data, and documents in support of the specialized focus area.
• Supervise work of Program Leaders, including planning, assigning, and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity.
• Work cross-functionally with other teams to identify and improve Programme delivery processes.
• Identify needs/concerns of users for assigned programmes, determine potential solutions, resolve or redirect appropriately.
• Handle sensitive issues and facilitate collaboration at the highest level.
• Develop and maintain relationships with key contacts to enhance workflow and work quality.

Qualifications

• A Bachelor’s Degree from a fully accredited university is a must.
• Masters in any specialization would be a plus.
• Fluent in English.
• Self-starter with strong organizational skills.
• Strong interpersonal and communication skills.
• Experience working within a virtual team.
• Flexibility on work hours to coordinate with a global team.
• Experience either attending or working directly with Business Schools in India or the APAC region with 3 years of experience.
• Experience in EdTech and/or Higher Education preferred.

Company Description

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It collaborates with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India, and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies, and organizations. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in multiple cities.