[Hiring] Apprenticeships and Accredited Learning Administrator @Change Grow Live

Role Description

We have an exciting opportunity for an Apprenticeships and Accredited Learning Administrator (Apprentice) to join our Learning & Organisational Development team. This role is ideal for someone who is organised, curious and interested in developing a career in learning, data and performance reporting.

Alongside completing a Level 3 Data Technician Apprenticeship, you'll gain practical experience supporting the coordination of apprenticeship, accredited and regulated learning programmes across Change Grow Live. You'll help maintain accurate learner information, develop reporting and insights, and support the team to understand performance, identify trends and continuously improve the learning experience.

Working with colleagues, external training providers, awarding bodies and learners, you'll play an important role in ensuring our learning programmes are well coordinated, data is accurate and the impact of learning can be demonstrated.

Responsibilities

• Support apprenticeship programmes delivered through external training providers by helping coordinate learner journeys, provider relationships, records and reporting.
• Support accredited and regulated learning programmes delivered internally to staff and volunteers by assisting with administration, learner engagement and quality processes.
• Maintain accurate learner records across relevant systems and databases.
• Support the development of reports and dashboards to help the team understand learner participation, progress, completion and outcomes.
• Collect, analyse and present learning data to identify trends and support decision-making.
• Support data quality checks and help ensure information is accurate, timely and meaningful.
• Provide administrative support for learner onboarding, registration, certification and completion processes.
• Coordinate communications between learners, managers, training providers and awarding bodies.
• Support audits, quality reviews and compliance activities.
• Help gather learner feedback and evaluation information to understand the impact of learning.
• Contribute ideas for improving processes, systems and reporting approaches.
• Work collaboratively with colleagues across Learning & Organisational Development and wider teams.

Qualifications

• Interest in how data can be used to understand performance and improve services.
• Good attention to detail and enjoyment in working accurately with information.
• Organised, able to manage competing priorities and meet deadlines.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and digital systems, or willing to learn.
• Enjoy solving problems and finding better ways of doing things.
• Supportive team player who builds positive relationships with others.
• Understanding of the importance of confidentiality, data protection and accurate record keeping.
• Experience of administration, reporting, spreadsheets, customer service, learning environments or volunteering would be helpful.

Requirements

• Must already have the right to work in the UK at the time of application.
• This role is not eligible for visa sponsorship.
• Direct applications only; agencies will not be engaged for this vacancy.

Benefits

• Full-time hours at Change Grow Live are 37.5 hours per week.
• Salary: £14,245.51 (pro rata if part-time).
• Contract Type: 18 Month Fixed Term Contract.

Interview and Application Details

• Interview Date: 18/8/2026
• Closing Date: 3/8/2026
• If you have any questions on this opportunity, please contact Katy Lennon at [email protected].