[Hiring] Apprenticeship Coach @Chartered Institute of Legal Executives

Role Description

We are seeking an engaging and passionate legal professional with practical experience and a strong commitment to developing the next generation of CILEX legal specialists through our Level 3 and Level 6 apprenticeship programmes. As an Apprenticeship Coach, you will use your specialist knowledge to deliver legal skills, legal environment and professional development sessions, primarily through online 1:1 coaching, alongside some online group delivery. You will support learners in applying their knowledge effectively in the workplace, helping them build confidence and competence in real-world contexts.

You will take ownership of a caseload of learners, managing their journey from onboarding and induction through to completion. This will include:

• Conducting skills assessments
• Creating and maintaining personalised development plans
• Assessing formative work while providing detailed, constructive feedback on strengths and areas for development
• Working collaboratively as part of a supportive team

The role includes:

• Coaching and mentoring support, advising learners to enable successful completion of their programme
• Monitoring learner engagement and raising any concerns in line with policies
• Progress reviews with learners and their supervisors and setting development objectives
• Supporting learners in their preparation for assessments, including interview and portfolio preparation
• Identifying learners who require additional support and implementing suitable interventions
• Providing feedback on the learner experience and contributing to the CILEX Law School quality improvement plan
• Ensuring quality assurance processes are met to internal and external standards

Qualifications

• Essential:
• CILEX graduate/law degree or equivalent
• Practice experience
• Demonstratable commitment to the welfare of learners
• Desirable:
• A recognised teaching or coaching qualification
• Experience of training or developing others in the skills of sustainability in the legal environment and/or data and technology in the legal environment
• Knowledge and understanding of competence qualifications and apprenticeships
• Experience of training or developing others in the following skills:
• Legal Drafting / effective legal writing
• Client Care and Professional Standards
• Communication (written and oral) and advocacy
• Finance / costing / billing in the legal environment
• Commercial awareness

Requirements

• Passionate and with the ability to inspire and motivate others
• Able to build and maintain strong working relationships with a variety of stakeholders
• Effective communicator, listens well and responds to stakeholders needs
• Able to hold 'difficult' conversations and find effective solutions
• Highly organised, with the ability to prioritise effectively
• Confident trainer and facilitator with groups or individuals
• Skilled at providing feedback, using tact and diplomacy
• Committed to promoting the welfare of learners
• Able to empathise with learners of all ages and from a variety of backgrounds
• Confident, resilient and with the ability to work autonomously but also works well collaboratively in teams
• Willing to work up to two evenings a week and occasional weekends
• Willing to travel to attend occasional team meetings

Benefits

• Remote working from anywhere in the UK, with occasional face-to-face meetings (approx. 9-12 a year)
• 25 days annual leave, plus bank holidays - increasing with length of service
• Enhanced pension scheme
• Employee Assistance Programme (EAP) and health-cash plan
• Family friendly policies
• A focus on wellbeing
• Continuous professional development, with our in-house Learning Hub