[Hiring] Advanced Specialist, Service Provider (Special Education) @Pearson

Role Description

The Advanced Specialist serves as a primary liaison between Pearson Virtual Schools (PVS) and partner schools, providing expert guidance and operational support across Student Services programming. Operating at a Professional Individual Contributor level, the Advanced Specialist independently manages a defined portfolio of schools, applies sound professional judgment to moderately complex situations, and contributes to the consistent, compliant delivery of Student Services aligned to regulatory expectations and organizational standards. This role plays a critical part in delivering the Student Services Value Components, helping schools meet student needs, reduce compliance risk, and strengthen program quality in a virtual environment.

• Works independently within established frameworks and guidelines
• Manages moderately complex cases, programs, and stakeholder needs
• Applies specialized knowledge of special education and student services regulations
• Exercises professional judgment in decision‑making and prioritization
• Contributes to team consistency, quality, and continuous improvement
• May informally mentor or support peers, without formal people‑management responsibility

Qualifications

• Bachelor’s degree in Education (Master’s preferred)
• Current professional license in Special Education or related field
• Minimum of 3 years’ experience supporting or managing special populations programs
• Strong understanding of special education law, particularly the federal IDEA (Individuals with Disabilities Education Act), as well as the ability to learn state-specific regulations
• Ability to analyze data, manage competing priorities, and deliver results within established timelines
• Strong written and verbal communication skills in virtual and collaborative environments
• Comfort working within a matrixed organization and navigating ambiguity with professionalism
• Technological proficiency, including Microsoft Office tools and virtual collaboration platform

Requirements

• Support partner schools in ensuring required accessibility tools, materials, and student supports are delivered in alignment with IEPs, 504 plans, and other documented needs
• Collaborate with internal teams and vendors to facilitate timely provisioning of assistive technology, instructional materials, and accessibility services
• Monitor implementation to ensure services are delivered consistently and compliantly in a virtual setting
• Partner with internal teams to support coordinated delivery of related services, ensuring alignment to student plans, service frequency, and regulatory requirements
• Assist schools with navigating service delivery challenges, continuity concerns, and provider coordination issues
• Contribute to oversight activities that support service quality, documentation accuracy, and audit readiness
• Collect, analyze, and interpret Student Services data to assess program health, compliance indicators, and implementation of quality
• Provide schools with actionable insight and guidance to strengthen Student Services programming and address identified gaps
• Support continuous improvement efforts by identifying trends, risks, and opportunities across assigned schools
• Serve as a knowledgeable partner to schools during audits, monitoring activities, and complaint resolution
• Support the development and follow‑through of corrective action plans based on internal reviews, audit findings, or state‑level determinations
• Collaborate with legal and internal stakeholders to support accurate interpretation of requirements and defensible responses
• Provide ongoing consultation to school leaders and Student Services staff to build understanding, confidence, and capacity
• Support onboarding new school staff or leadership transitions as needed
• Deliver or coordinate targeted training aligned to Student Services expectations, tools, and best practices
• Build and maintain strong working relationships with partner school leaders, Student Services staff, and internal PVS stakeholders
• Collaborate cross‑functionally with legal, operations, analytics, and service delivery teams to support aligned execution
• Serve as a trusted point of contact for assigned schools within the defined scope of Student Services support
• Other duties as assigned

Benefits

• Compensation influenced by factors including skill set, experience, and location
• Full-time salary range for this role is $75,000 – $90,000 annually
• Eligible for Pearson’s annual incentive program