[Hiring] Admissions Advisor @Post University

Role Description

As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist, responsible for inspiring prospective students to see their potential within Post University’s online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-adding services. Your work goes beyond traditional recruitment; it’s about creating pathways for students and showing them that their dreams are achievable.

Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day.

Starting pay for this position is $21.64 per hour.

Essential Accountabilities

• Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
• Lives Post University’s non-negotiable behaviors from day one.
• Function as the first point of contact, conducting Professional College Advisory Sessions by phone and text to help prospective students explore their interests and align with a program that meets their personal and career goals.
• Dedication to a noble calling – provide unmatched guidance, support, and resources, enabling students to overcome challenges and transform their lives through education and personal growth.
• Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries, and building lasting relationships that foster trust and excitement about their academic journey.
• Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience.
• Commitment to excellence – ensure accuracy and integrity in documenting student inquiry and enrollment information across multiple systems.
• Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals.
• Actively engage and participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success.
• Participate in student development activities designed to promote student readiness, awareness, retention, and success.
• Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment.
• Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments.
• Embrace other responsibilities that contribute to our mission and goals as they arise.
• Attends training as required and effectively applies new learnings.

Qualifications

• Genuinely student centric…institutional traditionalists need not apply!
• Culturally progressive…the organization is a living organism that requires constant nurturing.
• Heroes and victims need not apply! It is only about the team and mission.
• Secure in knowing Post is a non-hierarchical, collaborative environment…it is about the mission…it’s about the team.
• An associate degree (required), with a bachelor’s degree preferred—or a blend of experience and education that demonstrates your readiness for this role.
• Polished and articulate verbal and written communications skills as a Post representative.
• Highest level of integrity and self-drive.
• Experience in admissions, customer service, or consultative sales, with a focus on building meaningful connections, preferred.
• Comfortable sitting for long periods of time at a computer, managing high call and text volume.
• Strong technical skills and proficiency in Microsoft Office and relevant database software.
• Strong ability to multitask and adapt to a fast-paced environment.
• Flexibility to work weekend hours as needed.
• Receptive to ongoing developmental feedback and responds appropriately.

Remote Work Requirements

• This position offers the option to work remotely.
• Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections).
• Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality.
• Candidates are responsible for ensuring their internet meets these standards before the start date.
• A dedicated, quiet home workspace free from distractions is also required.