[Hiring] Academy Course Coordinator @North Tees and Hartlepool NHS Foundation Trust

Role Description

The Northern Endoscopy Training Academy (NETA) is seeking an enthusiastic and highly organised Course Coordinator to support the planning, coordination and delivery of endoscopy education and training programmes across the North East and North Cumbria.

Responsibilities include:

• Managing learner registrations, communications, venue and resource bookings, training records, certification, quality assurance activities and stakeholder engagement.
• Providing on-site support at courses and events across the region.

This is an exciting opportunity to support the development of a skilled endoscopy workforce and contribute to high-quality patient care.

Please note: Occasional travel across the region is required. This post is offered on a 12-month fixed-term basis, with the potential for extension subject to ongoing funding.

Qualifications

• Educated to NVQ Level 3 in Business Administration (or equivalent qualification) or equivalent experience in an administrative role.
• GCSE Grade 4/C or above (or equivalent) in English and Mathematics.

Requirements

• Knowledge of NHS administration, structures and processes.
• Ability to work within a multi-disciplinary team.
• Ability to build effective working relationships and work in partnership with a wide range of internal and external stakeholders.
• Good understanding of administrative and office management procedures.
• Proficient in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Ability to organise and prioritise a varied workload, meeting competing deadlines.
• Excellent verbal and written communication skills.
• Experience of maintaining accurate records, databases and electronic filing systems.
• Numerate and analytical skills with the ability to present complex data and construct comprehensive reports.
• Ability to handle sensitive and confidential information appropriately.
• Good attention to detail and a high level of accuracy.
• Ability to work independently and use initiative within agreed procedures.
• Effective problem-solving and organisational skills.
• Understanding of data protection, confidentiality and information governance requirements.

Benefits

• Inclusive and supportive workplace with health and well-being initiatives.
• Staff benefits and opportunities for personal and professional development.
• Staff recognition programs including Star and Team of the month, colleague recognition, Managers Awards, Shining Stars and Service Awards.