[Hiring] Staff Software Engineer, DevOps @JumpCloud

Role Description

We are looking for a Staff Software Engineer (DevOps) to join our Infrastructure team. This is a technical leadership role — you will shape the direction of our Kubernetes-based platform, drive a major infrastructure initiative, and multiply the effectiveness of the engineering team around you.

You will own the technical strategy and delivery of critical Infra systems that underpin all of JumpCloud's services:

• EKS cluster lifecycle
• Infrastructure-as-code
• GitOps delivery pipelines
• Observability
• Multi-region networking

You will work closely with Data Platform and application engineering teams.

Qualifications

• 7+ years of professional experience in infrastructure, platform, or DevOps engineering
• Deep expertise in Kubernetes (EKS preferred) — cluster lifecycle management, addon ecosystem, node group operations, RBAC, Cross plane, networking, and production troubleshooting
• Strong Terraform proficiency — module design, state management, provider upgrades, and large-scale refactoring across multi-account, multi-region AWS infrastructure
• Solid AWS knowledge spanning EKS, IAM, VPC networking (NLB/ALB, Transit Gateway, Global Accelerator), Route53, CloudFront, and multi-account architectures
• Hands-on experience with production observability — Datadog monitors, SLOs/SLIs, PagerDuty alerting, and driving alert quality and noise reduction
• Experience with secrets management — HashiCorp Vault & Consul, AWS Secrets Manager, KMS, External Secrets Operator, Cert Manager
• Experience working with highly available distributed systems across multiple regions
• Demonstrated ability to lead technical architecture decisions, author design documents/RFCs with clear trade-off analysis, and drive consensus across teams
• Track record of mentoring engineers and raising the technical bar of a team
• Passion for addressing complex infrastructure challenges at scale
• Strong problem solving, communication, and collaboration skills
• A strong team player who helps the team live by our core values: building connections, thinking big, and 1% better every day
• Professional experience developing and deploying applications in a public cloud environment (AWS, GCP) with CI/CD pipelines
• Experience leveraging tools to monitor platform stability, availability, and performance (e.g., Datadog)

Requirements

• Experience designing and implementing core infrastructure components of a platform
• Experience managing cloud deployments with Terraform
• Container orchestration experience (Kubernetes, ECS, Nomad), bonus for Argo, Istio
• Experience with configuration management tools
• AI usage experience in day-to-day Infra work
• Having exposure to cost savings/optimization

Benefits

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third-party resumes at this time.

Company Description

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.