[Hiring] Site Reliability Engineering (SRE) Intern @AWP Safety

Role Description

This 10-week internship places interns at the center of our IT operations, offering meaningful work with real organizational impact. You’ll thrive if you have a passion for “measuring everything”. You’ll collaborate closely with Platform, AppDev, and Security teams on production‑grade outcomes for our business.

• Observability‑as‑Code: Help deploy and configure Dynatrace OneAgent and ActiveGates with automated tooling.
• SLI/SLO Implementation: Define and instrument user‑centric metrics and objectives in Dynatrace.
• AI‑Assisted Troubleshooting: Combine Davis® AI with Copilot/Claude to identify root causes and reduce MTTR.
• Dashboard Engineering: Build actionable, real‑time dashboards for application and cloud health.
• Automation & Scripting: Write Python/Bash to trigger self‑healing or response playbooks from alerts.

Qualifications

• Rising junior/senior or current master’s student.
• Clear communication and teamwork skills in fast‑moving ops environments.
• Systems Thinking: Understand how web apps, databases, and networks interact.
• SRE Mindset: Care deeply about reliability, scalability, and error budgets.
• Scripting Proficiency: Familiarity with Python, Go, or PowerShell.
• Cloud Basics: Exposure to containers (Docker/Kubernetes) and microservices patterns.
• Data Fluency: Read metrics, logs, and traces to tell a story about system health.

Benefits

• Full-time, 10‑week temporary internship; non‑benefits eligible
• Compensation: $30-34/hour based on location

Company Description

The AWP Safety IT Internship Program immerses you in provides a hands‑on, high‑impact learning experience designed for early‑career professionals who want to build a future in IT Site Reliability Engineering.

• Full‑Stack Observability: Trace requests from browser to code to database.
• Incident Lifecycle: Join blameless post‑mortems and help implement “never‑twice” fixes.
• AIOps: Use Dynatrace’s predictive AI to find “the needle in the haystack” before an outage occurs.
• Scalable Infrastructure: How to manage monitoring for thousands of hosts without manual intervention.
• Professional & Team‑Building Activities: Attend workshops, panels, and intern networking events.
• Participate in our “Journey‑to‑the‑Job” series to hear from seasoned executives, sharing their diverse career paths within the organization.