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Senior Systems Engineer @Bounteous

[Hiring] Senior Systems Engineer @Bounteous

Apr 08, 2025 - Bounteous is hiring a remote Senior Systems Engineer. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Managed Services team is looking for a Senior Systems Engineer who can craft and maintain flexible systems that meet the needs of our clients, both internally and externally. You will help to support the operation of a market-leading eCommerce and Digital Presence infrastructure.

  • Maintaining the good standing of the server infrastructure, including many Windows and Linux servers and an increasing investment in serverless technologies.
  • Support and maintenance of systems and infrastructure environments managed for our clients.
  • Working knowledge of ITIL processes (incident, change and problem management) and ITSM ticketing systems is a plus.
  • Incident Management – Provide timely response to disruption of service and restoration of service ensuring proper documentation in ticketing system.
  • Change Management – Prepare proper ticket documentation, implementation and backout plans to successfully implement changes to the client’s environments.
  • Problem Management – Participate in working sessions and work to permanently resolve recurring and critical incidents.
  • Helping to research and develop new infrastructure technologies and approaches as they emerge.
  • Supporting several platforms at the server/service level, including eCommerce platforms, Content Management Platforms, Data integration, and custom systems.
  • Performing routine tasks related to the infrastructure of our clients’ systems.
  • Monitoring for and responding to anomalies within our infrastructure, including on-call rotation as part of a larger team.
  • Helping to design and improve our monitoring and reporting.
  • Developing and maintaining automation for provisioning and deployment of the server infrastructure.
  • Working closely with platform developers to solve their infrastructure-related issues, and mentoring others in understanding implications and limitations of the technology.
  • Troubleshooting incidents and problems in platforms we support.

Qualifications

  • Expert knowledge of Windows PowerShell and Linux shell.
  • Expert knowledge of web technologies (web servers, DNS, SSL, Browsers).
  • Working knowledge of web development processes (source control, deployment, etc).
  • Experience improving workflow (reducing/optimizing tasks).
  • Knowledge in deploying and maintaining cloud technologies as part of larger systems.
  • Understanding of security implications of architecture decisions.
  • Practical knowledge of common Azure and Amazon Web Services (AWS) services and practices.
  • Willing to participate in on-call rotation as part of Global support.

Requirements

  • ITIL certification; experience working in an ITIL shop.
  • Operating eCommerce servers, especially Hybris, Magento 2, Drupal.
  • Operating Content Management Systems such as Drupal, AEM.
  • Load testing, pen testing, and providing security for cloud resources.
  • Administering and using monitoring tools (NewRelic, Splunk, Sumologic, etc) to troubleshoot issues.
  • Other cloud platforms, such as Google Cloud.
  • Detailed working experience with any specific language or platform we’re required to support: such platforms as Hybris, Drupal, AEM, Magento 2, Fusion, React; and languages including Java, JavaScript, C# / .NET, PHP.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   Devops / Sysadmin
Senior Systems Engineer @Bounteous
Devops / Sysadmin
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Apr 08, 2025
Apply for this position Unlock 54,367 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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