[Hiring] Senior Site Reliability Engineer @ICU Medical

Role Description

We are seeking a Senior Site Reliability Engineer, CloudOps to support, scale, and optimize a multi-account AWS environment hosting healthcare-oriented applications and analytics platforms. In this role, you will bridge infrastructure engineering, operational reliability, production support, and cloud modernization initiatives across complex microservices architectures.

• Manage, maintain, and troubleshoot a multi-account AWS Organization environment (35+ accounts) and core services, including EC2, ECS/Fargate, Lambda, S3, CloudFront, API Gateway, and Aurora/RDS databases.
• Support production deployments, CI/CD pipelines (Jenkins, AWS CodePipeline), and infrastructure automation using Python, Bash, and AWS CloudFormation.
• Monitor system health and performance using Datadog, CloudWatch, and Zabbix; investigate alerts, execute root-cause analysis, and refine monitoring coverage to reduce operational noise.
• Participate in a shared on-call rotation, managing incident response and performing failover/recovery validation for production applications and data stores.
• Maintain HIPAA/HiTrust compliance and security posture by managing tools like Prisma/Cortex Cloud, Security Hub, and GuardDuty, while enforcing proper IAM policies and network segmentation.
• Support Java (Spring Boot) and Python applications running in containers, assisting developers during investigations and preparing for future Kubernetes (EKS) modernization initiatives.

Qualifications

• Deep hands-on expertise with AWS core services (networking, compute, serverless, and database technologies) and CloudFormation IaC automation.
• Strong Linux administration skills (primarily Ubuntu) along with proficiency in Python and Bash scripting for operational automation.
• Experience with containerization technologies (Docker, ECS/Fargate) and familiarity with modern Kubernetes ecosystems (EKS, Helm, ArgoCD).
• Solid understanding of observability tools (Datadog, CloudWatch, Zabbix) and CI/CD pipelines (Jenkins, CodePipeline, Git workflows).
• Knowledge of cloud security best practices, access management (IAM), and compliance frameworks within regulated sectors (HIPAA/HiTrust).
• Proven diagnostic, incident-management, and analytical troubleshooting skills for complex microservices architectures.

Requirements

• Must be at least 18 years of age.
• High School Diploma required.
• Bachelor’s degree from an accredited college or university is required.
• 7+ years of hands-on experience in AWS Cloud Engineering, DevOps, Site Reliability Engineering (SRE), or Infrastructure Engineering.
• Practical background supporting production workloads in Linux/AWS environments, reading application logs, and making minor code fixes.
• Direct experience participating in on-call rotations and incident response protocols.
• Prior experience in the healthcare industry maintaining HIPAA/HiTrust-compliant infrastructure.

Work Environment

• This is largely a sedentary role.
• This job operates in a professional office environment and routinely uses standard office equipment.
• Typically requires travel less than 5% of the time.

Benefits

• Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
• The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
• IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
• Significant US IV solutions manufacturing and supply capabilities.

Company Description

ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.

We're ready to bring you consistent quality, innovation, and value in more areas than ever.