[Hiring] Senior Site Reliability Engineer @Ping Identity

Role Description

We are seeking a Senior Site Reliability Engineer to join the Recognize Platform team at Ping Identity. Reporting to the Senior SRE Manager, you will own the infrastructure that powers Ping's authentication and authorization services across production EKS clusters globally. Working within a small, senior team of 3 engineers, you'll have high ownership, short feedback loops, and direct impact on mission-critical identity infrastructure. If you're passionate about GitOps, automation, and using AI agents to push engineering velocity forward, this is the role for you.

• Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD)
• Take ownership of infrastructure requirements and coordinate the maintenance backlog
• Collaborate closely with delivery engineers, product owners, and software developers across teams
• Build and maintain a scalable, automated platform foundation across production and development environments
• Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines
• Contribute to identity-focused platform infrastructure, supporting Ping's authentication and authorization services

Qualifications

• Proven professional experience as an SRE/DevOps Engineer
• Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane)
• Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows)
• Hands-on experience deploying and operating container workloads on EKS
• Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty)
• Active use of AI agents and LLM-based tooling in daily engineering work — we expect candidates to already be integrating these tools and be curious about pushing them further
• Familiarity with secrets management best practices — SOPS and AWS KMS in particular
• Practical knowledge of CI/CD tools, ideally CircleCI

Requirements

• Experience building or extending internal AI agents (prompt engineering, tool integrations, agentic workflows)
• Working knowledge of Python or Go for scripting and tooling
• Background in identity and security infrastructure — OAuth 2.0, SAML, zero-trust, mTLS
• Familiarity with Ping Identity products or the broader identity/authentication space
• Timezone compatible with CET/European working hours

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)