[Hiring] Senior Manager, DevOps @NTT Ltd.

Role Description

The Senior Manager, DevOps is a senior management role, responsible for collaborating with a variety of business stakeholders to ensure available, scalable and reliable business experiences in the daily management of the applications/systems in the business. This senior management role is responsible to ensure their team delivers and executes in alignment with solid DevOps principles and practices, whilst inspiring collaboration and innovation focused on operational excellence.

• Provides technical guidance and leadership to DevOps projects that are being executed.
• Works closely with a variety of internal stakeholders to ensure the execution of the DevOps strategy.
• Manages service delivery and applications/systems reliability and scalability including reporting, configuration and build, testing, planning, and deployment of solutions.
• Accountable for all aspects of deployment and technical operations.
• Designs, develops and implements operational capabilities and oversees the design, development, and implementation of processes, capabilities, tools and processes.
• Manages and appropriately escalates delivery impediments, risks, issues, and changes associated to the product development initiatives.
• Implements quality control and review systems throughout the development and deployment processes.
• Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing both routine and complex technical elements of technical operations.
• Manages individuals and groups and allocates responsibilities and/or packages of work, including supervisory responsibilities.
• Plans and leads the identification and assessment of new and emerging technologies and the evaluation of the potential impacts, threats and opportunities.
• Creates technology roadmaps which align organisational plans with emerging technology solutions.
• Identifies technical and process improvement opportunities and socialize/advocate to get them implemented.
• Selects, adopts and adapts appropriate software design methods, tools and techniques, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Coordinates and manages planning of the system and/or acceptance tests, including software security testing, within a development or integration project or program.
• Drafts and maintains procedures and documentation for application/system support.
• Is responsible for the development of standards and processes for operations that proactively prevent problems from occurring.

Qualifications

• Extended technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions.
• Extended expert technical understanding of the intersection of development and operations (DevOps), monitoring and management tools, and deployment processes and tools.
• Extended ability in people management, risk management, change management, and project management.
• Excellent judgment, analytical thinking, and problem-solving skills.
• Extended experience working with quality management approaches, techniques, and principles.
• Extended understanding of software development lifecycle best practices.
• Extended technical understanding of development and platform engineering.
• Customer centricity and strong collaboration capabilities with excellent planning skills.
• Extended stakeholder and relationship management.
• Excellent communication skills coupled with exceptional leadership skills.
• Demonstrate an excellent and practical understanding of accepted DevOps principles.

Academic qualifications and certifications

• Bachelor’s degree or equivalent in Information Technology or related field.
• Relevant DevOps certification preferred.
• Agile related certification preferred.
• Understanding and certification of cloud platforms and services (for example, AWS, Azure, GCP).
• Knowledge and certification of scripting and programming languages (for example, Bash, Python, Ruby).

Required experience

• Extended team management experience.
• Extended experience deploying software solutions to clients in an outsourced or similar IT environment.
• Extended experience working in a multi-team environment across multiple geographies.

Workplace type

Remote Working