[Hiring] Senior IT Support Administrator @Fugro NL Services B.V.
Mar 31, 2025 - Fugro NL Services B.V. is hiring a remote Senior IT Support Administrator. 💸 Salary: unspecified. 📍Location: Australia.
Role Description
We are seeking Senior IT Systems Administrators to join our team based in Perth to provide end users with IT support to facilitate Fugro’s vessels and remote operations locally and globally. The role is to identify the needs or challenges faced by end users in the field/vessels and promote standards for IT infrastructure as well as propose solutions.
- Act as the first point of contact for end users in the field or remote operations centers and as 2nd line escalation point for Support Assistants and Administrators
- Liaise with Operational Technology (OT) Services teams to support deployment of standard infrastructure and systems as well as monitor systems and handle alerts according to procedures
- Monitor the status of open tickets and provide weekly reports to the responsible parties while implementing standard solutions and completing tasks as instructed
- Complete periodic system maintenance tasks and report on these including system patching, backup and standard restore tasks
- Coordinate purchasing and logistics for hardware maintenance, the roll out of systems updates and in response to monitoring alerts
- Support cyber security initiatives and respond to cyber issues reported by field personnel and escalate where necessary
- Generate support activities with external vendors and create IT infrastructure and systems support related work instruction documentation when required
Qualifications
- Tertiary degree or certificate in Information Technology, Computer Science or related fields
- Proven experience in similar roles or work within the marine/offshore industries with good understanding of IT service management process (ITIL) and ITSM tools
- Solid technical knowledge on both desktop and server infrastructure, enterprise applications and multiple platforms such as Windows & Linux
- Pro-active and dynamic approach to work with the ability to demonstrate critical thinking and problem-solving skills using appropriate data analysis, interpretation
- Strong communications skills to interact effectively at all organizational levels and able to generate written instructions and support documentation
Benefits
- Ongoing, hybrid work from home arrangement | Flexible start and finish times
- Competitive compensation | Annual salary reviews
- 12 week Parental Leave policy
- Salary continuance insurance
- Culture that supports career development, training and progression
- An inclusive and diverse group of colleagues who happily share knowledge
- Friendly and supportive environment - feel free to be yourself
- New office | Walking distance from train stations | Red Cat bus
- Global, progressive company with industry leading innovation and cutting-edge technology
How to apply
Please ensure your CV is up to date, with relevant information clear and succinct and follow the application prompts. Candidates will be asked to provide evidence of Australian working rights to be considered for this position (visa sponsorship is not offered). Fugro reserves the right to close this advert at any time. Applications or interest via recruitment agencies will not be accepted at this time.
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| 📍 | Be aware of the location restriction for this remote position: Australia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Australia
|
|
Job Type
full-time
|
Posted
Mar 31, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Australia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
