[Hiring] Senior IAM Infrastructure Administrator @Conduent

Role Description

We are seeking a highly skilled IAM Infrastructure Administrator with deep expertise in Ping (ForgeRock) Identity Platform to support and manage enterprise identity and access management services. This role is responsible for the installation, configuration, maintenance, and optimization of IAM infrastructure to ensure secure, scalable, and highly available identity services across the organization.

• Administer and support the Ping (ForgeRock) Identity Platform (AM, IDM, DS, IG)
• Install, configure, and maintain IAM environments across development, QA, and production
• Manage identity infrastructure including:
  • Access Management (SSO, MFA, federation)
  • Directory Services (LDAP, replication, tuning)
  • Identity Governance and lifecycle management
• Monitor system performance, availability, and capacity; implement proactive improvements
• Troubleshoot and resolve IAM-related issues across infrastructure, application, and integration layers
• Configure and maintain:
  • Authentication trees/journeys
  • OAuth2, OpenID Connect, SAML integrations
  • Policy enforcement and access controls
• Support high availability and disaster recovery (DR) configurations
• Work closely with DevOps teams to implement CI/CD pipelines for IAM deployments
• Perform patching, upgrades, and security hardening of IAM systems
• Maintain system documentation, runbooks, and operational procedures
• Ensure compliance with security policies and regulatory requirements

Qualifications

• 10+ years of experience in Identity and Access Management (IAM)
• 5+ years of hands-on experience with Ping (ForgeRock) (AM, IDM, DS preferred)
• Strong experience with:
  • LDAP directory services and schema design
  • SSO, Federation, and Identity protocols (SAML, OAuth2, OIDC)
• Experience administering Linux/Unix systems
• Familiarity with web/app servers (Tomcat, Nginx, Apache)
• Experience with scripting (Shell, Python, or similar)
• Understanding of networking fundamentals (DNS, load balancing, SSL/TLS)
• Experience with monitoring tools (Splunk, Prometheus, etc.)
• Strong troubleshooting and performance tuning skills

Preferred Qualifications

• Experience with containerization and orchestration (Docker, Kubernetes)
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Knowledge of DevOps tools (Jenkins, Git, Ansible, Terraform)
• Experience integrating IAM with enterprise applications (SAP, Salesforce, etc.)
• Security certifications (e.g., CISSP, CISM) or ForgeRock certifications

Soft Skills

• Strong problem-solving and analytical skills
• Ability to work independently and in a team environment
• Excellent communication and documentation skills
• Ability to manage multiple priorities in a fast-paced environment

Benefits

• Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.
• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings: Robust programs to help you secure your financial future.
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Paths for advancement within a global organization.
• Paid Training: Learn while you earn with award-winning learning platforms.
• Paid Time Off: Competitive PTO packages to help you recharge.
• Great Work Environment: Join an award-winning culture that values diversity and inclusion.