[Hiring] Senior DevOps Engineer @Monks

Role Description

We are seeking a Senior DevOps / Cloud Engineer / SRE (7+ years) to join our global platform team, driving the scalability, automation, and reliability of our cutting-edge AI SaaS and PaaS solutions. As a Senior DevOps, you’ll help build and operate reliable cloud infrastructure, improve delivery pipelines, and strengthen platform observability and resilience. This position may require participation in an on-call support rotation in the future.

Responsibilities

• Build, maintain, and improve cloud infrastructure supporting AI SaaS and PaaS solutions.
• Design and optimize CI/CD pipelines across multiple ecosystems to support efficient, reliable software delivery.
• Automate infrastructure provisioning and management using Terraform.
• Manage Kubernetes clusters, including cloud-managed Kubernetes services.
• Administer Linux environments and troubleshoot issues across application code, cloud infrastructure, networks, and operating systems.
• Support PostgreSQL database environments and investigate operational issues.
• Define service-level objectives (SLOs) and develop monitoring, alerts, dashboards, and escalation chains.
• Collaborate with engineering teams to gather requirements, improve platform reliability, and translate complex problems into actionable tasks.
• Create and maintain clear, comprehensive technical and operational documentation.
• Other duties as assigned.

Qualifications

• A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
• 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: Experience with MLOps practices and their integration into CI/CD pipelines.
• 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
• Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
• 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
• 5+ years of experience with IaC tools, primarily Terraform.
• 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
• Strong experience with PostgreSQL.
• Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
• 5+ years of experience working with observability tools, defining SLOs, designing alerts, dashboards, and escalation chains.
• Experience with MLOps, Nvidia NIM, and relevant Nvidia certifications would be a significant asset.

Company Description

Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.