[Hiring] Senior DevOps Engineer @Gluware, Inc.

Role Description

As a Senior DevOps Engineer and member of the DevOps team, you will own the infrastructure, CI/CD pipelines, release process, and multi-cloud operations that keep Gluware’s platform reliable and scalable for Global 2000 customers. You will partner closely with Engineering, QA, and Product to drive automation-first practices across cloud and datacenter environments, while championing security, observability, and developer experience across the organization.

Core Responsibilities

• Infrastructure & Cloud Operations
  • Own design, provisioning, and day-to-day operations of multi-cloud infrastructure (AWS primary, Azure secondary) using IaC tools — Terraform and/or CloudFormation
  • Manage VPC architecture, multi-region deployments, peering, and disaster recovery automation
  • Maintain and evolve container orchestration (Kubernetes / EKS) and container image pipelines
  • Drive cloud cost optimization, capacity planning, and right-sizing initiatives
• CI/CD & Release Engineering
  • Own and continuously improve the end-to-end CI/CD pipeline (Jenkins or equivalent)
  • Own and optimize release automation across dev, integration, staging, and production environments
  • Champion GitOps practices and automated deployment strategies (blue/green, canary)
  • Manage artifact repositories (Artifactory) and dependency scanning
• Platform Reliability & Observability
  • Establish and maintain SLOs/SLAs; lead incident response, blameless post-mortems, and reliability improvements
  • Build and manage observability stack: metrics (Prometheus/Grafana or Datadog), logging (ELK/OpenSearch), and distributed tracing
  • Evolve on-call processes and runbooks to reduce MTTR
• Security & Compliance
  • Assess and address vulnerabilities and integrate security tooling into pipelines (SAST, DAST, container scanning, secrets management via Vault or AWS Secrets Manager)
  • Maintain SOC 2 compliance posture; participate in audits and evidence collection
  • Manage access controls (LDAP and RBAC) across build tooling
  • Maintain source code escrow
• Developer Enablement
  • Maintain and improve internal developer tooling, local dev environments, and self-service infrastructure capabilities
  • Collaborate with Engineering to define and enforce platform standards and best practices
  • Document architecture decisions and runbooks

Qualifications

• 5+ years of DevOps, SRE, or Platform Engineering experience in a product company
• Extensive experience with configuration management (Ansible or Chef preferred)
• Deep hands-on AWS experience (EC2, EKS/ECS, RDS, S3, Lambda, CloudFormation, VPC, Route 53, IAM); Azure a plus
• Strong IaC skills with Terraform (preferred) or Pulumi, CloudFormation, and packer
• Solid CI/CD pipeline experience — Jenkins, GitHub Actions, GitLab or equivalent; trunk-based development and deployment automation
• Proficiency in at least one scripting/automation language: Typescript, Python, Bash, Ruby, or Go
• Proficient with build management using nx + pnpm, maven, gradle
• Hands-on container platform experience: Docker, Kubernetes (EKS or self-managed)
• Strong Linux system administration and shell scripting skills
• Solid networking fundamentals (DNS, load balancing, VPNs, VPC peering, security groups, firewalls)
• Experience operating and improving observability stacks in production environments
• Bachelor’s degree in computer science, Information Technology, or equivalent hands-on experience

Nice To Have

• GitOps tooling familiarity (ArgoCD, Flux)
• Experience with bazel
• Experience with service mesh (Istio, Linkerd) or API gateway patterns
• Knowledge of networking vendor ecosystems (Cisco, Juniper, Arista) — Gluware orchestrates these environments
• Hands-on experience with AI/ML infrastructure or LLM-assisted DevOps workflows
• AWS Certified DevOps Engineer – Professional, CKA/CKAD, or equivalent certification
• Familiarity with Java, JavaScript, and Node.js (the languages our product is built on)
• Experience in a compliance-regulated SaaS environment (SOC 2, ISO 27001, or FedRAMP)

What We Offer

• Competitive salary and comprehensive benefits
• Meaningful equity — join a high-growth company at a compelling inflection point
• Remote-friendly culture with a collaborative, low-ego engineering team
• Real ownership: you will shape infrastructure decisions, not just execute tickets
• The chance to work at the intersection of enterprise networking and cutting-edge AI automation