[Hiring] Senior DevOps Engineer @NetBox Labs

Role Description

NetBox Labs is seeking a Senior DevOps Engineer to join our Cloud Delivery team. Cloud Delivery owns the infrastructure and platform that powers NetBox Cloud, our managed SaaS product. We run multi-tenant EKS clusters on AWS, operate the deployment and provisioning systems that serve thousands of customer instances, and own the reliability bar for the platform. This is a hands-on senior role: you'll lead technical work end to end, shape how the team operates, and raise the bar for the engineers around you. This role is ideal for someone who thrives in fast-paced environments, enjoys solving infrastructure challenges at scale, and treats internal platforms like products - with velocity in mind.

Responsibilities

• Own and evolve the AWS infrastructure underpinning NetBox Cloud: EKS clusters, VPC design, IAM, RDS, and supporting services.
• Lead infrastructure projects from design through delivery, scoping work into clear milestones and distributing tasks across the team.
• Work with Product teams to deliver successful customer launches reliably and at scale.
• Drive improvements to deployment automation and CI/CD pipelines (GitHub Actions), with a focus on reliability, speed, AI enablement and developer self-service.
• Identify and address technical debt before it becomes a reliability or security risk.
• Set and own SLOs for the systems you're responsible for; reduce toil through automation.
• Contribute to SOC 2 compliance, security controls, and IAM governance.
• Mentor engineers through code review, pairing, and design discussions.
• Participate in on-call rotation and lead incident response end to end, including postmortems.

Qualifications

• 7+ years in DevOps, SRE, or platform engineering roles.
• 3+ years at a B2B SaaS company.
• Strong AWS experience across EKS/Kubernetes, VPC, IAM, RDS, and cost management.
• Deep IaC experience with Terraform and Helm.
• Strong CI/CD experience, ideally with GitHub Actions.
• Proficiency in Python and Go, with shell scripting.
• Track record of scoping and delivering complex infrastructure projects across a team.
• Strong communication skills: you can write a clear design doc and hold your own in an architecture discussion.
• Experience with security and compliance in a production environment (SOC 2, IAM governance).
• Experience with AI tools (Copilot, Cursor, Claude) as part of a daily engineering workflow.
• Experience with observability tooling: Grafana, Prometheus, Loki, OpenTelemetry.

Nice to Have

• Familiarity with the NetBox ecosystem or network automation.
• Open-source contributions.

Company Description

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

• NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform.
• Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.
• NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.