[Hiring] Programmer Analysts II- Site Reliability Engineer (SRE) @FIS

Role Description

This role involves designing, coding, testing, implementing, maintaining, and supporting applications software that is delivered on time and within budget.

• Work closely with customers, business analysts, and team members to understand business requirements.
• Drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies.
• Provide application software development services or technical support typically in a defined project.
• Develop program logic for new applications or analyze and modify logic in existing applications.
• Code, test, debug, document, implement, and maintain software applications.
• Maintain, test, and integrate application components.
• Make recommendations towards the development of new code or reuse of existing code.
• Ensure system improvements are successfully implemented.
• Demonstrate an understanding of FIS systems and the financial services industry.
• Analyze requirements and translate business requirements into product designs.
• Write technical specifications and other forms of documentation.
• Suggest technical alternatives and improve/streamline processes and systems.
• Complete project assignments and special projects commensurate with job expectations.
• Conduct planning, analysis, and forecasting activities to plan projects and tasks.
• Participate in component and data architecture design, performance monitoring, product evaluation, and buy versus build recommendations.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science and Engineering, Information Security and Assurance, or related field.
• Four (4) years of experience in the job offered or a related occupation.

Requirements

• Managing application server operations, including start/stop processes, cluster & node management, and performance monitoring using IBM Websphere Application Server administrative console.
• Utilizing Splunk to analyze logs and investigate application and functional issues.
• Maintaining Unix/Linux server environments for enterprise applications by performing regular housekeeping, managing file systems, and monitoring CPU memory and swap space to ensure system stability.
• Communicating with end users to gather accurate information for incident and request tickets in ServiceNow, ensuring timely resolution and adhering to defined Service Level Agreements.
• Developing shell scripts to automate manual processes, reducing operational toil and enhancing system stability.
• Performing root cause analysis for incidents, documenting findings, contributing to process improvement initiatives, and tracking problems to final resolution, ensuring long-term fixes and reducing recurrence.

Company Description