[Hiring] Principal Site Reliability Engineer @ABC Financial Services

Role Description

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!

Responsibilities:

• Partner with software development teams to build reliable, scalable, secure, and cloud-native services.
• Define, implement, and improve Service Level Indicators and Service Level Objectives that connect platform reliability to customer and business impact.
• Define and influence scalable architecture patterns across engineering teams, helping ensure systems are resilient, observable, secure, and supportable in production.
• Establish best practices for availability, reliability, scalability, performance, observability, incident response, and operational readiness.
• Design and support deployment pipelines and release practices that help teams ship safely and confidently.
• Integrate security and reliability practices into the software development lifecycle, including proactive identification of application and infrastructure risk.
• Lead production incident response, root cause analysis, post-incident learning, and follow-through on reliability improvements.
• Mentor engineers and foster a culture of learning, continuous improvement, knowledge sharing, and operational excellence.

Qualifications

• 8+ years of hands-on experience in Site Reliability Engineering, DevOps, cloud infrastructure, platform engineering, software engineering, or related technical discipline.
• Demonstrated experience improving reliability, scalability, availability, deployment safety, and operational performance across production systems.
• Experience influencing architecture, technical standards, and reliability practices across multiple engineering teams.
• Strong programming ability in at least one language such as Go, Python, Node.js, or Java.
• Experience operating cloud infrastructure in AWS environments, including services such as ECS, Fargate, and Lambda.
• Hands-on experience with infrastructure as code, preferably Terraform, and modern CI/CD tools such as GitHub Actions, CircleCI, Jenkins, or similar.
• Experience with observability, monitoring, and incident management tools such as Honeycomb.io, New Relic, CloudWatch, Grafana, or similar.
• Working knowledge of relational and NoSQL databases such as Aurora, MySQL, PostgreSQL, MongoDB, DynamoDB, Redshift, SQL Server, or similar.
• Ability to use AI-assisted engineering tools responsibly to improve development workflows, debugging, documentation, operational efficiency, and system design support while maintaining accountability for quality, security, and reliability.
• Strong collaboration skills with the ability to influence engineering teams, communicate technical tradeoffs clearly, and guide improvements across a distributed organization.
• Willingness to participate in a rotating on-call schedule and support teams across multiple time zones when needed.

Requirements

• Experience selecting, evaluating, or operating agentic services or AI-enabled tools for secure and reliable production use.
• Experience building scalable systems using SaaS services, APIs, automation, and service-oriented architectures.
• Experience improving developer productivity through platform tooling, paved roads, self-service workflows, or automation.
• Experience with security-minded engineering practices, including secure SDLC, secrets management, least-privilege access, or compliance-oriented operational controls.
• Experience mentoring engineers or leading cross-team reliability initiatives without formal people management authority.

Benefits

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset.
• Time Off – with our open PTO policy, you pick when you want time off when it’s best for you!
• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam.
• Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
• Fitness Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement.
• Discounts – access to discounts with our partners, such as Dell, Microsoft & many more.
• Medical/Dental/Vision coverage.
• EAP – we get you help when you need it. Period.
• Calm App +4 – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16.
• And more! – so many benefits we couldn’t even fit them all here!