[Hiring] Junior Site Reliability Engineer @Miratech

Role Description

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. As a Junior Site Reliability Engineer, you will work closely with senior engineers to support and improve the observability, reliability, and performance of complex cloud-based systems. This is a great opportunity to develop your skills in monitoring, automation, and troubleshooting production services while learning from experienced SREs.

• Assist in monitoring approximately 30 microservices and ensure system health and performance.
• Help build and maintain dashboards for system observability and reporting.
• Participate in troubleshooting production issues, escalating where necessary.
• Collaborate with service owners to collect requirements and improve monitoring coverage.
• Support automation initiatives to streamline reporting and log management.
• Contribute to a consistent look and feel of dashboards for quick issue identification.

Qualifications

• 2+ years of experience working as an SRE or in a similar role (DevOps, Production Support).
• Basic understanding of SQL and NoSQL databases (e.g., Redis, MongoDB, PostgreSQL, MySQL).
• Experience with Python scripting.
• Basic knowledge of cloud concepts and modern software delivery practices.
• General understanding of version control (Git).
• Strong problem-solving and communication skills, willingness to learn.

• Nice to have:
• Exposure to monitoring tools (Grafana, Prometheus, ELK stack, etc.).
• Experience with CI/CD pipelines and automation practices.
• Bachelor’s degree in Computer Science, Engineering, or related technical field.

Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.