[Hiring] Infrastructure Engineer @Tern
Apr 03, 2025 - Tern is hiring a remote Infrastructure Engineer. đź’¸ Salary: $150,000 - $200,000. đź“ŤLocation: USA.
Role Description
As an Infrastructure Engineer, you’ll join a small, high-performing team of experienced product builders. This role bridges deep backend engineering skills with infrastructure stewardship. While we rely heavily on Heroku to manage our system environments, the scope of your work will extend across critical areas such as scalability, observability, performance, and reliability of our systems and services.
We value autonomy, craftsmanship, and a customer-first mindset. We build fast and iterate often—but we also believe deeply in building things that last. If you thrive in an environment where your decisions can directly impact the stability and performance of systems used by thousands, then this might be your place.
We’re not looking for a systems administrator or a traditional ops engineer—we’re looking for a backend-savvy software engineer who loves infrastructure and cares deeply about performance, reliability, and developer experience.
Key Responsibilities
- Maintain and evolve network infrastructure, including CDN (Fastly), DNS, edge web servers, and email services, to ensure fast and reliable client communications.
- Manage compute environments for application, background, and scheduled processing, with an eye toward stability, performance, and operational efficiency.
- Oversee storage systems, including object storage (GCS/S3) and data layer technologies like PostgreSQL and Redis, ensuring high availability and performance.
- Support and secure 3rd-party integrations, such as OpenAI, to enable seamless external capabilities across Tern’s product suite.
- Own CI/CD infrastructure, continuously improving build and deployment pipelines, release visibility, rollback mechanisms, and feature flag tooling (Flipper).
- Improve observability and alerting systems, leveraging tools like Bugsnag, Appsignal, and Pagerduty to monitor application health and respond to incidents effectively.
- Drive system-wide performance, security, and reliability, identifying bottlenecks, resolving deadlocks and timeouts, and proactively managing system risk.
- Plan for scaling and optimize infrastructure costs, balancing growth with budget-conscious resource usage and system design.
- Elevate developer experience, minimizing friction in engineering workflows through better tooling, documentation, and environment stability.
Qualifications
- Strong backend development experience, particularly with Ruby and Ruby on Rails
- Deep experience managing web infrastructure in production, ideally within a Heroku-based environment
- Familiarity with CDN, DNS, edge services, and email infrastructure
- Proficiency with relational databases (PostgreSQL) and key-value stores (Redis)
- A solid understanding of observability tools (Bugsnag, Appsignal), incident response (Pagerduty), and performance tuning
- Experience designing and maintaining CI/CD pipelines, automated testing, and deployment tooling
- A track record of building reliable systems at scale and diagnosing complex issues in production environments
- Thoughtfulness around cost and performance tradeoffs in infrastructure decisions
- Experience working on a remote team and excellent written and verbal communication skills
- Empathy for teammates and a default assumption of good intentions from them
Location, Pay & Benefits
- Location: Remote
- Pay: $150,000 - $200,000
- Benefits: We cover 100% of employee premiums for health, vision, and dental insurance. We cover 75% of dependent premiums. Tern offers flexible time off and provides all the hardware you need to be effective at the job.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$150,000 - $200,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 03, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
