[Hiring] DevOps Manager @SCH SERVICES INC

Role Description

The DevOps Manager sits within the Platform Engineering organization and is a working manager role, spending roughly half of their time in leadership and the other half hands-on engineering. This role provides leadership to the DevOps team while remaining deeply involved in design, code, and on-call. Partners closely with development, data platform, data governance, and IT teams to deliver secure, reliable, and cost-effective platform capabilities. This is a remote role; however, we currently operate in the following states: AZ, FL, GA, IL, IN, MA, MI, MN, MO, NC, NJ, NY, OH, PA, TX and WI.

• Lead a team of DevOps engineers, including performance management, growth planning, and career development
• Own the DevOps team roadmap in partnership with the Director of Platform Engineering, including quarterly priorities and capacity planning
• Drive technical decisions and architecture reviews for CI/CD, infrastructure automation, and platform tooling
• Collaborate with engineering, data platform, data governance, and ITOps leadership on cross-functional initiatives and shared standards
• Coach engineers through code review, design feedback, and incident retrospectives
• Represent the team in executive forums, including roadmap reviews, FinOps reporting, and architecture councils
• Partner with the Director of Platform Engineering on AI tooling governance, including standardization on approved platforms, usage policy, and measuring engineering productivity impact
• Design, build, and maintain CI/CD pipelines using GitHub Actions, including reusable workflows, self-hosted runners, and security controls
• Implement and operate infrastructure as code using Terraform across multi-account AWS environments
• Manage Kubernetes (EKS) clusters, including ArgoCD-based GitOps delivery, ingress, observability, and security policies
• Operate secrets management with HashiCorp Vault, including dynamic credentials, JWT/OIDC auth, and External Secrets Operator integration
• Build and maintain observability tooling with Grafana, OpenTelemetry, and Kubernetes-native monitoring stacks
• Lead incident response and post-incident reviews, including authoring runbooks and reliability improvements
• Implement security controls, governance processes, and compliance validation across the platform
• Contribute to AWS network architecture, including PrivateLink, VPCs, and cross-account access patterns

Qualifications

• 7+ years of hands-on infrastructure, DevOps, or platform engineering experience, with at least 2 years in a technical lead or team lead capacity
• Demonstrated experience as a working manager or tech lead who balances IC delivery with team leadership
• Deep experience with infrastructure as code using Terraform, including modules, state management, and multi-account patterns within AWS Organizations
• Production experience operating Kubernetes (EKS preferred) and GitOps delivery, ideally with ArgoCD or Flux
• Strong CI/CD experience with GitHub Actions, including security scanning, artifact management, and self-hosted runners
• Strong scripting experience with Python, Bash, or similar
• Working knowledge of HashiCorp Vault or comparable secrets management platforms
• Experience with cloud-based networking, including VPCs, private connectivity, DNS, and identity-based access
• Experience with observability tooling such as Grafana, Prometheus, OpenTelemetry, or equivalents
• BS in a relevant field or equivalent professional experience

Requirements

• Experience supporting a regulated environment (HIPAA, SOC 2, GDPR)
• Experience with Databricks, Kafka, or other data platform components
• Familiarity with FinOps practices and cloud cost governance
• Experience working in Agile teams and influencing engineering practices across multiple product areas
• Experience integrating AI coding assistants into team workflows, including establishing usage norms and security guardrails
• Comfort operating as both a leader and a builder, with strong judgment on when to delegate and when to dive in
• Ability to translate technical decisions into business-friendly language for executive stakeholders
• Strong written and verbal communication skills, including documentation discipline
• Curiosity, ownership, and resilience under tight deadlines
• Track record of mentoring engineers and elevating team performance

Benefits

• Competitive total compensation package
• Medical and dental coverage at no premium cost for employees
• 401(k) and profit-sharing retirement plans
• Flexible spending accounts
• Paid time off (PTO)
• Company-paid holidays
• Gender-neutral parental leave
• Bereavement and pet leave
• Continuing education and professional accreditation sponsorship
• Life and AD&D insurance
• Short- and long-term disability
• Employee assistance program
• Mental health support program
• Additional perks