[Hiring] DevOps Engineer @Smartsheet

Role Description

We are seeking a DevOps Engineer II to join the Edge and Developer Experience team. Our team collaboratively operates Smartsheet's high-performance edge proxy platform and drives the adoption of internal engineering tooling.

• Contribute to the edge proxy platform:
  • Assist in maintaining, upgrading, and extending a high-performance reverse proxy.
  • Write Go and Python automation.
  • Manage container images on hardened Linux bases.
  • Work with CDN and traffic management capabilities.
• Build and maintain cloud infrastructure as code:
  • Implement Terraform/Terragrunt modules and live environment configurations for EKS clusters, load balancers, IAM roles, and supporting AWS services.
• Operate Kubernetes clusters:
  • Assist in managing multi-region EKS deployments via GitOps workflows (e.g., FluxCD, ArgoCD) and Helm charts.
• Support CI/CD pipelines:
  • Help design, maintain, and improve shared GitLab CI/CD pipeline templates used across team repositories, embedding DevSecOps guardrails.
• Automate operational toil:
  • Build tooling for tasks such as container image patching, EKS AMI rotation, and automated patching cycles.
• Manage observability:
  • Help provision and maintain Datadog SLOs, monitors, and dashboards.
  • Participate in the team's on-call rotation responding to incidents.
• Support Developer Experience initiatives:
  • Assist in the rollout and integration of various platforms to reduce cognitive load for engineering teams.
• Apply AI tools:
  • Leverage AI-based workflows within your domain to improve project execution, infrastructure design, and debugging.

Qualifications

• 2–4 years of experience in DevOps, Platform Engineering, or Site Reliability Engineering.
• A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience.
• Hands-on experience with Terraform for managing cloud infrastructure.
• Experience with Kubernetes operations and AWS services (EKS, VPC, IAM, ECR).
• Proficiency in at least one general-purpose programming language — Go or Python preferred — for building operational automation.
• Experience designing or maintaining CI/CD pipelines (GitLab CI/CD preferred).
• Familiarity with container image security practices and GitOps workflows.
• A strong operational mindset with a willingness to participate in on-call rotations and incident response.
• Excellent verbal and written communication skills. Fluency in English is required.
• Familiarity with leveraging AI-based workflows to author or maintain code/infrastructure.
• Legally eligible to work in Bulgaria on an ongoing basis.

Nice to Have

• Understanding of reverse proxies, API gateways, or load balancers (NGINX, HAProxy, or equivalent).
• Familiarity with FedRAMP or AWS GovCloud operational constraints.
• Experience managing Datadog resources via infrastructure as code.
• Experience integrating internal developer portals or feature flag management tools.

Benefits

• Competitive base salary range for roles that may be hired in different geographic areas.
• Actual compensation determined by several factors including level of professional, educational experience, skills, and specific candidate location.
• Eligible for a market-competitive incentive opportunity.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.