Role Description
Devops Support Engineer in Minneapolis, MN for a duration of 12 months.
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Years of Experience: 8 to 10 Years
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Top 3 Must Haves:
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JenkinsCloudBees
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GitLab
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CI Build & Reporting
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Nice to Have Skills:
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Technical Skills
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Domain Skills
Roles & Responsibilities:
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Provides Technical Leadership and expertise
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Design & Implement CIS based on the provided design
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Responsible for services in terms of:
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Incident and problem resolution
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Other applicable ITIL processes
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Knowledge Management
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New Technology absorption
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Training and improvement initiatives within the technology tower
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Business / Customer:
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Understand and articulate complex problems related to specific technology
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Provide business development support by assisting in:
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RFP/RFI response drafting
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Presentations
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Collateral creation
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Formulating recommendations
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Support pre-sales and create marketing collateral such as:
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Case studies
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Capability deck
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Capture and present project's capabilities to prospective clients
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Interface with community network to retain technology competitiveness
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Work with the client team to address escalations
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Implement change requests and engineering tasks
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Lead technical discussions in customer governance calls
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Interact with user/customer/first level management
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Project / Process:
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Handle specific technologies within projects
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Contribute to HLD, LLD, Implementation and test plans
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Participate in technical audits
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Identify opportunities for automation, standardization, and stabilization of environment
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Understand technical requirements and translate into design
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Lead TIP initiatives and coordinate with CoE for implementation
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Prepare/update/review run books/SOP/knowledge articles on specific technology areas
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Plan, prepare, and execute change process and change implementation
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Standardize the change process
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Contribute to reducing COD by performing:
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Left shift
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Identifying and driving the CSI and automation initiatives
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Prepare templates, checklists, and guidelines on Due diligence
Qualifications
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B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BE