[Hiring] Cloud Operations Engineer @Centric Software

Role Description

This role will be responsible for utilizing a diverse set of cloud technologies to support Centric Cloud Customers, and to help build and maintain a scalable, robust, highly available platform for Centric’s C8 cloud application. This position will report to the Senior Director, Cloud Operations.

• Respond to and resolve time-critical customer issues in the public cloud
• Perform customer deployments, migrations and upgrades in the cloud environment
• Support automation projects including writing coding
• Monitor, troubleshoot, maintain, and manage servers in multiple cloud environments
• Create, manage, and maintain Cloud networking components
• Perform backups and restores of database and servers
• Assist in ensuring security processes are followed and customer data is secured
• Perform other administrative tasks in cloud environments as directed
• Collaborate with Engineering, DevOps, and Support teams to resolve issues
• Build effective working relationships with cross-functional team members
• Make suggestions for process improvements and enhanced operational efficiencies

Qualifications

• Bachelor’s Degree in Computer Science, MIS, or related technology field, or equivalent practical experience
• 5+ years working with Public Cloud infrastructure AWS, Azure, or Google Cloud
• Advanced Linux or Open Source knowledge
• Expert in Containerization (e.g., Kubernetes)
• Solid understanding of cloud networking and security
• Infrastructure and Configuration as Code methodologies
• Detailed knowledge of Microservices and DevOps
• 3+ years in incident response and major incident management
• Experience with the following technologies: Docker, Rancher, Virtualization, VPN, Kafka, RDP
• Advanced Linux and Windows experience
• Experience with the following is highly desirable: Confluence/Jira, Nagios, SSO, and SQL

Benefits

• Competitive salary and benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Opportunity to work remotely with a dedicated and motivated team
• A remote work environment built on collaboration, flexibility, and respect
• Varied and challenging work to help you grow your technical skillset