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AWS Support Engineer @Rackspace

[Hiring] AWS Support Engineer @Rackspace

Mar 20, 2025 - Rackspace is hiring a remote AWS Support Engineer. đź’¸ Salary: unspecified. đź“ŤLocation: India.

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Role Description

As an L3 AWS Support Engineer, you will be responsible for providing advanced technical support for complex AWS-based solutions. You will troubleshoot and resolve critical issues, architect solutions, and provide technical leadership to the support team.

  • Architectural Oversight:
    • Design, implement, and optimize cloud architectures for performance, security, and scalability.
    • Conduct Well-Architected Framework reviews.
  • Complex Troubleshooting:
    • Resolve critical issues involving hybrid environments, multi-region setups, and service interdependencies.
    • Debug Lambda functions, API Gateway configurations, and other advanced AWS services.
  • Security:
    • Implement advanced security measures like GuardDuty, AWS WAF, and Security Hub.
    • Conduct regular security audits and compliance checks (e.g., SOC2, GDPR).
  • Automation & DevOps:
    • Develop CI/CD pipelines using CodePipeline, Jenkins, or GitLab.
    • Automate infrastructure scaling, updates, and monitoring workflows.
    • Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation.
    • Develop and maintain Helm charts for consistent application deployments.
    • Implement GitOps workflows.
  • Disaster Recovery & High Availability:
    • Design and test failover strategies and disaster recovery mechanisms for critical applications.
  • Cluster Management and Operations:
    • Design, deploy, and manage scalable and highly available EKS clusters.
    • Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and Secrets.
    • Implement and manage Kubernetes resource scheduling, scaling, and lifecycle management.
  • Team Leadership:
    • Provide technical guidance to Level 1 and 2 engineers.
    • Create knowledge-sharing sessions and maintain best practices documentation.
  • Cost Management:
    • Implement resource tagging strategies and cost management tools to reduce operational expenses.

Qualifications

  • Deep understanding of AWS core services and advanced features.
  • Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI.
  • Experience with AWS CloudFormation and Terraform.
  • Knowledge of AWS security best practices, identity and access management, and networking.
  • Capacity Planning: Analyze future resource needs and plan capacity accordingly.
  • Performance Optimization: Identify and resolve performance bottlenecks.
  • Migration and Modernization: Lead complex migration and modernization projects.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Customer-focused approach.

Requirements

  • AWS Certified Solutions Architect - Professional (Preferred)
  • AWS Certified DevOps Engineer - Professional (Preferred)
  • AWS Certified Security - Specialty (Preferred)

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đź“Ť Be aware of the location restriction for this remote position: India
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Back to Remote jobs  >   Devops / Sysadmin
AWS Support Engineer @Rackspace
Devops / Sysadmin
Salary đź’¸ unspecified
Remote Location
India
Job Type full-time
Posted Mar 20, 2025
Apply for this position Unlock 53,724 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: India
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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