[Hiring] Associate Cloud DevOps Engineer @Southwest Airlines

Role Description

Our Technology Direct College Hire Program is a pathway for early-career technology professionals with up to two years of professional experience, including recent college graduates ready to begin the next chapter of their careers. Through this program you’ll receive hands-on experience, mentorship, professional development, and networking opportunities, you'll build meaningful connections, strengthen your technical skills, and gain the experience needed for long-term success.

As an Associate Cloud DevOps Engineer joining our Direct College Hire program, you'll support the platforms and tools that enable software engineering across Southwest Airlines. This Team manages tools such as GitLab, SonarQube, and Nexus, helping engineers work more efficiently while maintaining engineering standards across the Company.

You'll work with cloud technologies, automation, and AI-powered development capabilities that are helping define the future of software engineering at Southwest.

This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work.

Responsibilities

• Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms.
• Implement automation tools for automatic code deployment (CI/CD).
• Develop and evolve cloud infrastructure.
• Follow procedures and standards to ensure high quality and quantity of work.
• Follow prioritization processes to drive work and has a sense of urgency about getting work completed.
• Meet with stakeholders as requested by leaders to listen and gather requirements that address business challenges and opportunities.
• Build knowledge in cloud infrastructure, performing design reviews and consulting with your team and mentor to learn design best practices.
• Learn about business continuity and disaster recovery processes.
• Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated.
• Test and implement system and enhancements using techniques that preserve system integrity.
• May perform other job duties as directed by Employee's Leaders.

Qualifications

• Required: High School Diploma or GED.
• Required: Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, Cybersecurity, or related field; or equivalent formal training.

Requirements

• Required: Entry-level experience; developing skills and knowledge in Cloud software or DevOps.
• Preferred: Intermediate level experience, fully functioning broad knowledge in:
  • Programming languages such as Node.js, Java, JavaScript, C#, or Python.
  • AWS cloud services and concepts, including Lambda, S3, Fargate, DynamoDB, EventBridge, ECS, Kinesis, and SQS.
  • DevOps practices and CI/CD (Continuous Integration/Continuous Deployment) concepts.
  • Generative AI concepts and foundational understanding.
  • API development, integration, and service-based architectures.
  • Continuous integration tools such as Jenkins, TeamCity, Bamboo, or Azure DevOps/TFS.
  • Version control and automation tools such as Git, Bitbucket (Stash), Nexus, Gradle, and YAML-based configuration management.
  • Agile or Scaled Agile Framework (SAFe) methodologies.
  • Applying systems thinking to solve complex and ambiguous business or technical challenges.
  • Building strong relationships and establishing trust across cross-functional teams and stakeholders.

Benefits

• Competitive market salary from $89,450 per year to $99,400 per year depending on qualifications and experience.
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings.
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit.
• Competitive health insurance for you and your eligible dependents (including pets).
• Health plan coverage options that start from the very first day of employment.