[Hiring] Utility Bill Auditor @Limitlessli

Role Description

We are looking for a highly analytical and detail-oriented Utility Bill Auditor / Data Analyst to join our team. In this role, you will review and analyze utility accounts—including gas, electric, and water—to identify billing errors, incorrect rate classifications, tariff misapplications, unusual usage patterns, and potential overcharges. This position is remote and offers you the flexibility of working from home.

Your responsibilities will include:

• Review customer utility accounts and billing histories to identify high-value accounts requiring further investigation.
• Download and organize historical utility bills and supporting documentation.
• Prepare clear, accurate, and professional communications to utility providers outlining identified billing discrepancies, suspected errors, and supporting findings for further investigation and resolution.
• Create and maintain standardized folder structures and audit files for each client, utility type, account, or property.
• Prioritize accounts based on billing thresholds and potential financial impact.
• Standardize utility statements into clean, readable PDFs suitable for data extraction and analysis.
• Use AI-powered tools to extract up to 24 months of utility billing data into structured spreadsheets.
• Analyze billing information using Month-over-Month (MoM) and Year-over-Year (YoY) comparisons.
• Review key data points, including:
  • Billing cycle dates
  • Total monthly charges
  • Energy or utility consumption
  • Rates and tariffs
  • Meter types and rate classes
  • Itemized charges, including generation, transmission, and delivery costs
• Identify irregular usage patterns, billing anomalies, potentially unjustified charges, and other indicators of possible overbilling.
• Perform detailed quality assurance by manually validating AI-generated data against the original utility bills.
• Research property characteristics, including square footage, property type, and visible operational factors that may impact utility usage.
• Prepare targeted questions for clients to better understand property operations and consumption patterns.
• Investigate suspected billing errors, including incorrect rate classes, meter types, and tariff violations.
• Support the calculation of potential historical overcharges and assist in documenting the evidence behind audit findings.
• Independently verify utility tariffs, rate schedules, regulations, and other supporting documentation using official published sources before finalizing findings.
• Manage multiple high-priority accounts simultaneously while maintaining accuracy, organization, and attention to detail.

Qualifications

• Bachelor's degree in Finance, Accounting, Data Analytics, Business, Engineering, Energy Management, or a related field is preferred.
• Previous experience in data analysis, auditing, utility billing, energy management, or financial analysis is highly desirable.
• Strong analytical skills with the ability to identify patterns, anomalies, discrepancies, and potential errors within large sets of financial and operational data.
• Excellent written communication skills.
• Advanced proficiency in Microsoft Excel or Google Sheets, including data organization, calculations, comparisons, and analysis.
• Experience working with large volumes of documents and maintaining highly organized digital filing systems.
• Familiarity with AI-powered data extraction or document analysis tools is an advantage.
• Experience reviewing utility bills, tariffs, rate schedules, meter types, or energy consumption data is preferred.
• Strong research skills and the ability to locate and interpret information from official utility, regulatory, and public sources.
• Exceptional attention to detail and a commitment to manually verifying data accuracy.
• Ability to understand and compare Month-over-Month and Year-over-Year performance and identify unusual variances.
• Strong problem-solving and investigative skills, with the ability to determine the potential cause of discrepancies.
• Comfortable managing multiple accounts and priorities simultaneously.
• A high level of integrity, accuracy, and discretion when handling client financial and operational information.

Requirements

• Industry standards applicable to the state depending on work experience and level of expertise.
• Essential tools: a reliable computer, noise-canceling headset, a second monitor for enhanced productivity, and a stable internet connection.
• A backup internet connection is required to ensure seamless work completion.

Benefits

• Embrace the flexibility and convenience of a remote working environment.
• Collaborate with an international team while contributing to our growing business.

Company Description

Don't miss out on this opportunity – apply now and become a valuable member of the Limitlessli team! If you're interested in what you have read, then we invite you to take the next step and submit your application.