[Hiring] Tableau Technical Architect @Salesforce

Role Description

Salesforce Professional Services is hiring a Tableau Technical Architect to join the Missionforce team. The Professional Services Delivery team are the post-sales implementers of Salesforce Analytics solutions, and therefore highly customer-facing. The Technical Architect Analytics consultant is an expert in designing and implementing Salesforce Analytics products as a primary component of a Data and Analytics architecture and a steward of best practices for implementing Tableau Server, Tableau Cloud, Tableau API Integrations and other Salesforce Analytics products.

You will possess consultative skills with demonstrated proficiencies in Data & Analytics technical architecture design and implementation, a strong track record of providing end-to-end solutions, and experience managing customer engagements. While much of our consulting offerings are delivered virtually, in this role you may be required to spend more than 70% of your time on-site with customers driving enablement and adoption depending on the requirements of individual engagements. The Technical Architect is responsible for providing technical expertise, partnering with our customers on design, developing implementation strategies and architectural solutions that are performant, stable, and meet the needs of our clients and their end users.

Job Responsibilities

• Lead delivery of client engagements for designing and implementing Salesforce Analytics centered technical solutions.
• Determine the technical approach based on the scope of work, design and implement the solution architecture, manage client relationships and expectations, and oversee the work of more junior consultants.
• Be an expert in the features, benefits, and application of Tableau Server and Cloud.
• Deploy Tableau Server environments and integrate them with client data, authentication, and application operations.
• Leverage your expertise in Tableau APIs to provide custom solutions to customer issues.
• Maintain key client relationships, understand their Data & Analytics strategy and business objectives.
• Communicate with impact, clearly articulate client recommendations, and structure client presentations.
• Be responsive to customer needs and mitigate objections or product deficiencies.
• Handle escalations as they relate to team members and their client work.
• Provide client enablement support for technical resources to adopt ownership of technical solutions.
• Proactively identify ways for Tableau Services to enable clients to maximize the value of their Data & Analytics environment.
• Manage customer expectations; negotiate solutions to complex problems.
• Review and correct project/program direction, approach, and key artifacts.
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions.
• Contribute to a program vision while advising and articulating program/project strategies.
• Travel to customer locations in support of sales and delivery efforts.

Qualifications

• Secret clearance.
• 4+ years of experience working in Technical Data & Analytics or related field with a Bachelor’s degree.
• A True Team Player.
• Problem Solver.
• Highly Technical.
• Eye for Detail.
• Excellent Communication.
• You are a Recruiter!

Preferred Qualifications & Skills

• Holds one or more Technical Certification(s) in Tableau Server Certified Associate or Tableau Certified Architect, Tableau Certified Data Analyst, or Tableau Certified Consultant.
• 2+ years experience managing full life-cycle Tableau Server Implementations.

Benefits

• Time off programs.
• Medical, dental, vision, mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k).
• Employee stock purchasing program.