[Hiring] Staff Consultant, Business Analyst @Nagarro

Apr 14, 2025 - Nagarro is hiring a remote Staff Consultant, Business Analyst. 💸 Salary: unspecified. 📍Location: India.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves working as a Business Analyst with a focus on ServiceNow projects.

Showcasing a consulting mindset by acting as a solution provider rather than an order taker
Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case
Planning, organizing, and monitoring the project to deliver high quality business solutions
Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle
Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
Ensuring project quality of work meets defined governance, process standards and best practices
Reporting the status of all key metrics (e.g.: risk, scope, schedule, quality, customer satisfaction) from inception through closure
Assisting the account management team in responding to new project requests
Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field

Requirements

Total experience 7+ years
Strong working experience in Business Analysis with ServiceNow projects
Deep understanding of ServiceNow modules (ITSM, ITOM, CMDB, HRSD, CSM, GRC, SecOps, SPM etc.)
Strong domain knowledge in ITSM processes (Incident, Change, Problem, Request, Knowledge, CMDB)
Proficiency in tools such as JIRA, Confluence, Microsoft Visio, Lucid chart, or similar
Demonstrated ability to document clear and concise user stories, BRDs, and functional specs
Familiarity with API integrations, middleware, and external systems
Solid stakeholder management experience at various organizational levels
Experience working with ServiceNow developers, architects, and QA teams to deliver business value
Experience working in Agile, Scrum, or hybrid development methodologies
Understanding of ServiceNow architecture, integration capabilities, and data modelling
Strong communication and presentation skills, with the ability to simplify complex technical concepts

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📍	Be aware of the location restriction for this remote position: India
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Back to Remote jobs > Data Analysis

Staff Consultant, Business Analyst @Nagarro

Data Analysis

Salary 💸 unspecified	Remote Location India
Job Type full-time	Posted Apr 14, 2025

️

📍	Be aware of the location restriction for this remote position: India
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.