[Hiring] Sr. Business Analyst @Syner-G

Role Description

Play a leading role in supporting the continuous improvement of Syner G’s enterprise applications and data platform through business analysis, requirements definition, system administration, governance, integration development and reporting.

Key Responsibilities

• Systems Business Analysis:
  • Elicit, document, and maintain business, functional, and technical requirements for enterprise systems and data initiatives.
  • Draft and maintain system and data architecture diagrams, data models, workflows, and related documentation.
  • Partner with Sales, Delivery, Finance, and Operations to translate needs into requirements.
  • Support solution design and delivery of dataflows, integrations, and reporting products.
• System Administration:
  • Manage user provisioning and role-based access across enterprise applications and data products.
  • Troubleshoot system and data issues; coordinate resolution with internal teams and vendors.
  • Support upgrades, enhancements, and data migration efforts.
  • Support configuration, testing, environment management and update deployments.
• Data Integration Platform Development:
  • Document requirements for integration updates and modernization.
  • Define current- and future-state integration processes, dataflows, and handoffs.
  • Partner with internal and external vendors to develop and deliver enhanced system integrations.
• Analytics & Reporting:
  • Develop native Kantata, NetSuite, and Salesforce reporting solutions to meet the needs of the business.
  • Support the design, development and maintenance of centralized reporting in Power BI.
  • Help develop and maintain semantic models for consistent metrics and definitions.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, or related field required.
• 3–6 years in business analysis, enterprise systems support, or data/reporting environments.
• Experience with CRM, ERP, PSA, analytics, or integration platforms.
• Exposure to data integration concepts, reporting tools, and system implementations.
• Hands-on Jira experience and participation in scrum rituals, including planning, refinement, standups, reviews, and retrospectives.
• Experience with any of the following platforms is preferred: Microsoft Fabric, Power BI, ADP, Salesforce, NetSuite, Kantata, DataBlend.
• Strong BA skills in requirements elicitation, documentation, and stakeholder communication.
• Working knowledge of SQL, Power Query (M), Apex, SOQL, or similar data languages.
• Understanding of integrations, APIs, and data workflows.
• Knowledge of role-based security and user access management.
• Strong analytical, problem-solving, and detail-orientation skills.
• Able to communicate with technical and non-technical stakeholders.
• Able to manage multiple priorities in a fast-paced environment.

Benefits

• Market competitive base salary and annual incentive plan.
• Robust benefit offerings.
• Ongoing recognition and career development opportunities.
• Generous flexible paid time off program.
• Company-paid holidays.
• Flexible working hours and fully remote work options for most positions.
• Office locations in Greater Boston, San Diego, CA, Boulder, CO, and India.