[Hiring] Senior Market Research Manager @National Research Group

Role Description

The Devices & Services team is seeking a Senior Research Manager to join our fast-growing, forward-thinking technology research practice. In this role, you’ll collaborate with some of the world’s most influential brands shaping the future of technology. Our team stays at the forefront of innovation—whether exploring what the next generation of technology might look like, reimagining beloved products, diving deep into the evolving role of AI, and beyond.

In this role, you will manage a wide range of initiatives across the full project lifecycle from proposal to report delivery. You will bring your intellectual curiosity, entrepreneurial mindset, and storytelling ability to lead research initiatives that help solve our clients’ biggest challenges. If you’re passionate about research and want to explore what’s next in technology and consumer behavior, this opportunity is for you!

• Manage all phases of mixed methods research projects, with a strong emphasis on quantitative research, including research design, questionnaire and discussion guide development, data analysis and storytelling.
• Projects could include audience, landscape, and brand studies, with methods such as tracking, concept and creative testing, messaging/positioning evaluation, market sizing, and segmentation.
• Translate research data into clear, actionable insights and recommendations through visual, creative and story-driven reports.
• Partner with internal and external operations teams (programming, fieldwork, facilities, moderators, data processing) to drive projects forward on stringent timelines.
• Build relationships through effectively managing day to day client interaction and helping solve client issues and concerns.
• Help provide direction to analysts on the team, giving meaningful feedback on all aspects of a project and training analysts across methodologies.
• Drive successful project execution, collaborating with senior team members and providing input and oversight to junior team members at each step of the research lifecycle.

Qualifications

• 5+ years’ experience working in consumer insights, market research or strategy, ideally with clients in technology.
• B.A./B.S. degree in areas such as Social Sciences, Business, Marketing, Market Research, Statistics, Economics or a related field. Additional degrees are welcome!
• An enthusiasm for research, data driven approaches, and strategic thinking.
• Experience with and flexibility to work on both qualitative and quantitative projects, including both custom ad hoc and tracking projects. Moderation experience is a plus!
• Genuinely interested in seeking information on the “whys,” always digging for more information to understand what makes consumers tick.
• Excellent at working with data to identify trends and insights, including both structured and unstructured data.
• Strong experience with interpreting advanced data techniques such as statistical significance testing, correlation analysis, maxdiff, TURF, key drivers analysis, multivariate analysis techniques, conjoint, and discrete choice analysis.
• Strong writing skills where you can craft a story around data insights and clearly communicate key points in a succinct manner.
• Love nurturing and building relationships and can confidently provide strategic guidance to your clients.
• A natural problem solver who looks for solutions rather than viewing issues as roadblocks.
• Internally-motivated who continuously strives to get things done well, regardless of challenges encountered.
• Successfully manages time and multiple competing priorities to ensure deadlines are always met.
• Hawk-eyed attention to detail ensuring high levels of quality control and reporting.
• Team player who is able to work collaboratively and harmoniously within a team and across teams.

Requirements

• This is a full-time, exempt position.

Benefits

• Flexible/Remote work with optional usage of our great offices in Culver City or New York.
• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s.
• Medical, Dental, and Vision Insurance Plans.
• 401K with company match.
• Generous paid Parental Leave.
• Regular performance evaluations with opportunities for promotions and merit increases.
• Educational and training reimbursement plan and other training and professional development opportunities.
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more).
• Resources available for mental health, inclusive care and family building.
• NRGratitude – our company-wide employee recognition program.
• Regular team/company events and activities including annual summer and holiday parties.
• Pet friendly headquarters and pet insurance options.

Compensation

In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $85,000 - $100,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.