[Hiring] Senior Manager - Strategic Business Analytics @CVS Health

Role Description

The Sr. Manager, Strategic Business Analytics is responsible for owning and advancing Oak Street Health’s enterprise performance reporting ecosystem, ensuring leaders across the organization have timely, accurate, and actionable insights to drive decision-making. This role serves as the operational leader for delivery of Blueprint, the OKR dashboard, and Center Performance reporting, while building scalable reporting processes and automation capabilities that reduce manual effort and improve consistency.

The role acts as the primary point of contact for strategic analytics requests, balancing ongoing reporting commitments with emerging business priorities. In partnership with Business Intelligence, Governance, Operations, and cross-functional stakeholders, the Sr. Manager ensures reporting solutions remain aligned with governed metric definitions and organizational objectives.

This leader will oversee a team of analysts, manage reporting infrastructure and bridge solutions, and drive the transition from manual reporting processes to scalable, automated delivery models that support Oak Street Health's continued growth.

Core Responsibilities:

• Own the delivery, accuracy, and timeliness of Blueprint, OKR Dashboard, and Center Performance reporting.
• Manage and maintain the Report Repository, ensuring all reporting assets remain current and aligned with governed metric definitions.
• Serve as the first point of contact for ad hoc analytics and reporting requests, establishing priorities and managing intake processes.
• Lead and develop a team of analysts responsible for recurring reporting, special projects, and strategic analytics support.
• Oversee the inventory of bridge reporting solutions and track sunset plans to ensure temporary solutions are replaced by sustainable alternatives.
• Drive automation initiatives that reduce manual reporting effort, improve efficiency, and minimize risk of reporting errors.
• Partner closely with BI Governance and business stakeholders to support reporting standardization and data integrity.
• Create scalable reporting processes and operating mechanisms that support enterprise growth and evolving business needs.
• Provide leadership-facing insights and recommendations based on reporting trends and performance outcomes.
• Manage competing reporting priorities while ensuring high-quality deliverables across multiple stakeholders.

Qualifications

• 5+ years of experience in analytics, business intelligence, reporting, strategy, healthcare operations, or a related field.
• Demonstrated success leading recurring executive-level reporting or performance management programs.
• Strong people leadership experience with a track record of developing and managing analyst teams.
• Experience building, automating, and maintaining reporting solutions using tools such as Tableau, Google Sheets, SQL, Power BI, or similar platforms.
• Ability to manage multiple priorities and balance recurring deliverables with ad hoc business requests.
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable business insights.
• Experience driving process improvement and reducing reliance on manual reporting processes.
• Excellent stakeholder management and communication skills, including the ability to present insights to senior leaders.
• Experience working in highly collaborative, cross-functional environments.
• Bachelor’s degree required or equivalent experience.
• Healthcare, value-based care, or population health analytics experience preferred.
• Self-starter with strong initiative, accountability, and follow-through.
• Commitment to company vision and mission.
• A flexible and positive attitude.
• High level of integrity and professionalism.
• Someone who embodies being “Oaky.”

Benefits

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients.
• Paid vacation, sick time, and investment/retirement 401(k) match options.
• Health insurance, vision, and dental benefits.
• Opportunities for leadership development and continuing education stipends.
• Flexible work environments.
• Opportunities for high levels of responsibility and rapid advancement.