[Hiring] Senior Manager Master Data Management @The Leukemia & Lymphoma Society

Role Description

The Senior Manager, Master Data Management is a hands-on practitioner responsible for the design, implementation, and daily operation of Blood Cancer United’s master data program. This role owns the end-to-end lifecycle of Blood Cancer United’s critical data domains—including member organizations, contacts, patient populations, programs, and partners—ensuring that a single, trusted version of each record is available across all systems.

This is a practitioner role. The Senior Manager will get into the data: building matching rules, resolving duplicates, designing reference data structures, and partnering directly with system owners and data stewards to make master data reliable, consistent, and actionable.

Key Responsibilities

• Master Data Domain Management
  • Own the master data lifecycle for Blood Cancer United’s core domains: patients/constituents, member organizations, employees, programs, and partner entities.
  • Define and maintain golden record standards, including field-level merge and survivorship rules.
  • Design and enforce entity matching logic to accurately identify, link, and consolidate duplicate or related records.
  • Build and maintain a master data registry or reference catalog using available tooling.
  • Advise hierarchies, parent-child relationships, and organizational affiliations within and across data domains.
• Data Quality and Remediation
  • Design and execute recurring data quality assessments across master data domains.
  • Assist in deduplication and data cleansing initiatives.
  • Build automated or semi-automated data quality checks using SQL, Python, Power Query, or native platform tooling.
  • Triage, prioritize, and resolve master data issues escalated by data stewards, system users, or downstream reporting consumers.
  • Track and report on data quality metrics, trends, and remediation progress.
• System Integration and Data Consistency
  • Partner with Systems Development Administrators to ensure master data is correctly propagated across integrated platforms.
  • Identify and document points of data fragmentation or inconsistency across systems and lead resolution efforts.
  • Define and maintain cross-system mapping documentation.
  • Support data migration and system implementation projects.
  • Develop and apply standardization rules for names, addresses, organization types, and other structured fields.
• Stewardship Enablement
  • Serve as the primary liaison and partner to the business in defining and leading match/merge rule development.
  • Define data stewardship workflows for master data domains.
  • Serve as the primary point of escalation and technical guidance for data stewards.
  • Develop and deliver training and job aids for non-technical stewards.
  • Facilitate recurring steward working sessions focused on data quality reviews.
• Documentation and Standards
  • Create and maintain master data documentation.
  • Document entity resolution decisions, known data exceptions, and business rules.
  • Maintain data lineage documentation.
  • Contribute to Blood Cancer United’s broader data governance documentation library.

Qualifications

• 7+ years of progressive experience in master data management, data quality, or enterprise data management.
• 2+ years of people management experience.
• Demonstrated, hands-on experience managing at least two master data domains.
• Deep proficiency with entity resolution techniques.
• Strong SQL skills.
• Experience using at least one data integration or ETL tool.
• Familiarity with CRM or ERP platforms and their native data management capabilities.
• Ability to translate complex MDM concepts into clear documentation.
• Proven ability to manage and deliver MDM initiatives in a resource-constrained environment.
• Hands-on experience using and administering a dedicated MDM platform.

Preferred Qualifications

• Bachelor’s degree in Information Management, Computer Science, Data Science, or a related field.
• Experience with nonprofit CRM platforms.
• Exposure to cloud data platforms.
• Experience with Python for data profiling, standardization, or matching automation.
• Knowledge of DAMA-DMBOK MDM knowledge area or equivalent data management framework.
• Experience in or strong familiarity with the life sciences nonprofit sector.

Supervisory Responsibilities

• This role carries direct supervisory responsibility for one junior-level staff member.
• Assign and oversee the day-to-day work of one junior MDM staff member.
• Conduct regular one-on-ones, provide actionable feedback, and complete formal performance evaluations.
• Identify professional development opportunities for the direct report.
• Partner with the Director, Data Governance on staffing needs and team capacity planning.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Life insurance and flexible spending accounts.
• 403b retirement plan along with generous paid time off.
• Federal paid holidays throughout the year.
• Wellness program and employee assistance program.