[Hiring] Senior Data Engineering Specialist @UnitedHealth Group

Role Description

We are seeking a motivated and detail-oriented Senior Data Engineering Specialist to join our team. In this role, you will play a key part in assisting with the remediation of technical incidents and data quality issues within our enterprise Master Data Management (MDM) system, supporting the overall integrity and security of our application environment. You will work closely with technical support leadership and cross-functional team members, utilizing enterprise tools such as ServiceNow, AWS cloud infrastructure, and modern AI automation tools while continuously developing your technical skills. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on challenging and rewarding technical work.

Primary Responsibilities

• Assist in the remediation of technical incidents and data quality issues as directed by technical support leadership
• Perform initial triage of incidents, gathering relevant diagnostic information to aid in swift resolution
• Utilize ServiceNow to log, track, document, and update incidents, ensuring accurate documentation and timely resolution
• Support the maintenance and monitoring of cloud infrastructure using AWS tools under supervision
• Follow established enterprise protocols to ensure strict compliance with data security standards when handling sensitive information
• Leverage enterprise-approved AI tools to streamline technical support workflows, automate repetitive tasks, and drive continuous operational improvement
• Design, develop, and deploy AI-powered automation solutions to address technical support challenges with an emphasis on responsible AI usage
• Evaluate emerging technology trends to inform solution design, process efficiency, and strategic innovation
• Collaborate with data engineering and support team members to learn and implement best practices in data engineering and incident management
• Communicate effectively with team members and escalate complex technical issues to senior staff as needed

Qualifications

• High School Diploma/GED
• 2+ years of experience or coursework working with cloud infrastructure tools and services (e.g., AWS)
• 2+ years of experience utilizing AI-driven tools or automation technologies to streamline daily technical workflows
• 2+ years of experience adhering to data security protocols and handling sensitive data safely
• 1+ years of experience in technical support, IT incident management, or data operations support
• 1+ years of experience utilizing incident tracking and ticketing platforms (e.g., ServiceNow or equivalent)

Preferred Qualifications

• Associate’s degree or higher, or coursework in Computer Science, Information Technology, or a related field
• Experience designing, developing, or deploying AI-driven solutions or automated workflows
• Experience or familiarity with enterprise Master Data Management (MDM) systems and data quality concepts
• Strong problem-solving skills with attention to detail in identifying and diagnosing technical issues
• Strong organizational, time-management, and stakeholder communication skills

Requirements

• *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Benefits

• Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
• In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).
• The hourly pay for this role will range from $24.00 to $43.00 per hour based on full-time employment.
• We comply with all minimum wage laws as applicable.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.