Back to Remote jobs >
Data Analysis
Senior Customer Insights Researcher
@Adaptavist
[Hiring] Senior Customer Insights Researcher @Adaptavist
Apr 05, 2025 - Adaptavist is hiring a remote Senior Customer Insights Researcher. 💸 Salary: unspecified. 📍Location: Europe.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Senior Customer Insights Researcher position will be part of a core Research Team that helps the organisation make informed choices by identifying new market opportunities, evaluating products' market position against their competitors, and finding the most effective methods to market products.
- Promoting research within Adaptavist
- Showcase the value of research by developing impactful insights capable of disambiguating critical business choices
- Help create and maintain a central knowledge base of our customers to guide our messaging and pricing strategies
- Deliver research insights with confidence and persuasiveness to drive product development and inform marketing strategies
- Work with management and product teams to build a better understanding of research outcomes and their value throughout Adaptavist
- Become the expert on our customers and the market landscape
- Deliver insightful user needs evaluation to commercially viable opportunities
- Understand business requirements and design research processes to satisfy them
- Collect data on consumers, competitors and the marketplace and synthesise it in actionable insights, reports and presentations
- Conduct quantitative research, such as processing and interpreting analytics data or designing, distributing and metric surveys
- Conduct qualitative research, such as designing, conducting and analysing data from field research, workshops, one-to-one interviews, or focus groups
- Conduct any other kind of research relevant to satisfy the research and business objectives, especially competitor-focused research (e.g. SWOT data, desk research, etc.)
- Provide recommendations based on research outcomes to product teams in a succinct, impactful, and efficient manner
- Support other professionals within Adaptavist to conduct research through expertise in research methodology and practical know-how
- Inspire teams to take on customer research as a permanent enterprise and guide them in their first research efforts
Qualifications
- Spanish and English proficiency
- Proven market and/or business intelligence research experience, with a deep understanding of research techniques to evaluate new market prospects
- Experience leveraging market research insights to shape and inform business strategy, ensuring research outcomes directly strategic guidance, market positioning, and growth initiatives
- Experience creating market entry reports, calculating total addressable market, and defining market segmentation
- Ability to interpret and analyse large amounts of data, most importantly quantitative data
- Experience in communicating and influencing senior stakeholders, particularly Marketing, Engineering, and Product Management
- Strong communication and storytelling skills are critical to this role
- General knowledge about CRM platforms and data collection methods (e.g. surveying platforms, recruitment sources)
- Ability to recruit participants, in particular in hard-to-reach audiences
- Experience moderating research sessions and creating quantitative studies
- Self-starting, strong and evaluate, and inspiring: willing to go the extra mile
- Willingness to learn new methods and improve your skills
Requirements
- Experience in quantitative research is a strong plus
- Knowledge about statistical methods and packages
- Experience within a fast-paced tech environment
- Experience working with SAAS products
Benefits
- Unlimited holiday (PTO) allowance
- Flexible working hours
- MacBooks provided to all employees
- Support for fully remote workers to set up home offices
- 26 weeks of fully paid leave for birthing parents
- 13 weeks for non-birthing parents
- Extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs
Similar Remote Jobs
More jobs at Adaptavist
-
Software Development unspecified SpainApr 10, 2025
More Data Analysis jobs
-
Data Analysis gross salary based on experience and market standards NetherlandsApr 10, 2025
-
Data Analysis competitive salary USAApr 10, 2025
More jobs in Europe
-
All others unspecified EuropeApr 10, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,835 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Data Analysis
Data Analysis
|
Salary
💸
unspecified
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
