[Hiring] Senior Clinical Data Analyst @Tendo

Role Description

As a Senior Clinical Data Analyst, you will identify operational improvement opportunities through analytics that help Tendo's customers meet or exceed their financial, quality, and operational goals. Success in this role depends on deep familiarity with inpatient workflows and how care is actually documented in the EHR, including:

• Flowsheet rows and templates
• Order sets and orderables
• Clinical notes
• ADT and bed movement
• Results and charge capture

You will curate data sets from inpatient source tables, reconcile documentation practices that vary by unit and service line, and build and maintain data extracts, interactive reports, dashboards, and self-service products. You will work closely with the Tendo team and with the corporate and operational leaders at our customer organizations, including:

• Nursing leadership
• Service line directors
• Quality
• Informatics

Your work will directly shape the success of our customers and our team.

Responsibilities

• Gather requirements, conduct data sourcing, cleaning, and quality assurance of data output.
• Build, automate, and maintain data extracts, reports, dashboards, and self-service products.
• Collaborate with Data Scientists in exploring operational improvement opportunities and creation of predictive models and applications.
• Act as a single point of contact and support the needs of the Operations Teams of Tendo’s customers.
• Translate inpatient clinical documentation into defined, reproducible measures.
• Validate metric logic against frontline workflow, working with nursing, service line, and informatics stakeholders.
• Contribute to shared standards for SQL, version control, and report development.
• Monitor production reports and pipelines for data quality issues, and lead root cause analysis and remediation.
• Support performance improvement work such as length of stay, throughput, and capacity, care variation, documentation compliance, and quality measure performance.

Qualifications

• 5+ years of experience working in clinical data analytics in a healthcare setting.
• One of the following:
  • Bachelor’s in Computer or Data Science, Engineering, Business/Finance, or Health Sciences.
  • Master’s in Public Health, Data Science, Business Administration, or Statistics.
  • Relevant work experience and portfolio of projects.

Requirements

• Use and configuration of business intelligence tools (PowerBI, Business Objects: Crystal Reports, Universe, and Web intelligence tool preferred).
• Proficiency in SQL querying and data manipulation, including Stored Procedures and Query optimization (Microsoft preferred).
• Electronic Health Record (EHR) Analytics (Epic Clarity and Caboodle highly desired).
• Knowledge of Clinical Documentation in EHR and the ability to extract data based on workflow description.
• Must be able to work independently and in a team setting.
• Excellent communication skills.
• Proven excellence in working simultaneously with multiple clients and on multiple projects.

Nice to Have

• Experience working in a professional software environment using source control (git), an issue tracker (JIRA, Confluence, ServiceNow, Azure DevOps, etc.), continuous integration, code reviews, and agile development process (Scrum/Lean).
• Experience with AWS technology stack (S3, Glue, Athena, EMR, etc.).
• Knowledge of, or experience with, healthcare data standards such as HL7, FHIR, ICD, SNOMED, LOINC.
• Experience with Delta Lake and/or Databricks.
• Experience using Apache Spark (PySpark or Scala).
• Experience working with programming languages (Python).
• Experience with machine learning workflows and data requirements for use with ML frameworks.

Base Salary Range

$97,750 - $132,250. This salary range is offered with the understanding that final compensation is based on a number of factors including geography and experience. Tendo also offers an equity package, annual bonuses, and benefits.

Benefits

• Full health benefits (medical, dental, and vision).
• Flexible spending and health savings accounts.
• Company paid life insurance.
• Company paid short-term and long-term disability.
• Company equity.
• Voluntary benefits.
• 401(k).
• Company paid holidays.
• Flexible time off.
• Employee wellness program (“Breathe”).