[Hiring] Senior Business Data Analysts @Mindlance

Role Description

The two analysts would operate within a common governance framework while supporting their respective domains. Key responsibilities would include:

• Facilitating engagement with business and technology stakeholders
• Tracking governance decisions, dependencies, risks, and action items
• Managing source-to-target mapping inventories and documentation
• Maintaining data lineage and source-of-truth artifacts
• Consolidating Epic conversion documentation across multiple teams
• Supporting data stewardship and ownership assignment
• Driving follow-up on open issues and gaps
• Maintaining governance repositories, decision logs, and status reporting
• Producing governance readiness metrics and executive updates

Additionally, the analysts would maintain and govern centralized documentation repositories, including integrated source-of-truth workbooks and mapping artifacts, ensuring data lineage and source ownership remain transparent and traceable. The recently established Epic integrated source-of-truth repository is an example of the type of asset this team would govern and maintain going forward.

Qualifications

• Experience as a Business Analyst, Product Analyst, Systems Analyst, or similar role supporting technology, content management, knowledge management, or platform implementation initiatives.
• Demonstrated experience gathering, documenting, and managing business requirements across multiple stakeholder groups.
• Strong facilitation skills, including the ability to lead discovery sessions, stakeholder interviews, and cross-functional working meetings.
• Experience documenting business processes, workflows, user stories, acceptance criteria, risks, issues, and decisions.
• Ability to communicate technical and functional concepts clearly to business stakeholders.
• Strong organizational skills with the ability to manage multiple workstreams, stakeholder groups, and timelines.
• Experience supporting system migration, platform implementation, or enterprise change initiatives.
• Proficiency with Microsoft Office tools, collaboration platforms, and requirements documentation tools.
• Strong analytical, problem-solving, and relationship-building skills.

Requirements

• Experience with knowledge management, document management, content management, or enterprise authoring platforms.
• Experience supporting large-scale technology transitions or content migrations.
• Familiarity with metadata, taxonomy, content lifecycle management, access controls, approval workflows, and document governance.
• Experience working in a healthcare, insurance, operations, claims, or regulated business environment.
• Familiarity with Agile, hybrid, or waterfall delivery methodologies.
• Experience supporting change management, communications, training readiness, or stakeholder adoption activities.

Key Competencies

• Stakeholder engagement and relationship management
• Requirements elicitation and documentation
• Process analysis and workflow mapping
• Clear written and verbal communication
• Facilitation and meeting management
• Attention to detail and follow-through
• Change readiness and adoption support
• Risk, issue, and dependency tracking
• Cross-functional collaboration
• Customer-focused problem solving

Example Deliverables

• Stakeholder engagement plan
• Requirements documentation
• Current-state and future-state process flows
• Content migration requirements
• Authoring stakeholder inventory
• Metadata and taxonomy requirement inputs
• Access and permissions requirement documentation
• User stories and acceptance criteria
• Meeting summaries and decision logs
• Risk, issue, action item, and dependency trackers
• UAT scenarios and validation support materials
• Migration readiness checklist
• Communications and training input materials

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”