[Hiring] Senior Analyst, Data Operations @Consilio

Role Description

• Independently handle complex data processing and eDiscovery production tasks.
• Develop expertise in multiple eDiscovery tools and platforms, becoming a go-to resource for the team.
• Troubleshoot and resolve advanced data errors and tool-related anomalies, proposing solutions for recurring issues.
• Mentor junior team members, guiding technical aspects and best practices.
• Assist in developing and updating process documentation and training materials.
• Interact with client managers to provide updates on project status and address queries.
• Manage small to medium-sized projects, including task prioritization and resource allocation.
• Prepare detailed status reports and contribute to high-impact incident reports.
• Conduct in-depth quality assurance on complex productions and data sets.
• Actively participate in performance improvement initiatives, suggesting and implementing process enhancements.
• Collaborate with IT and Product Management teams to test and provide feedback on new tools and features.
• Lead knowledge-sharing sessions within the team on specific eDiscovery topics.
• Monitor and report on key performance metrics such as productivity and quality.
• Assist in evaluating new technologies and methodologies for potential adoption.
• Represent the team in cross-functional meetings and contribute to strategic discussions.
• Stay abreast of legal and technological developments in the eDiscovery field and share insights with the team.
• Contribute to the development of best practices and standard operating procedures.
• Assist in training and onboarding new team members.

Qualifications

• Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.)
• 3-6 years of related E-Discovery or related IT domains
• Experience working under tight deadlines and unstructured situations
• Ability to assess team members and provide timely feedback (positive/negative) on performance
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office)
• Knowledge of general database, networking, and file-systems concepts
• Experience with several of the following is preferred: SQL, Visual Basic/VB Script, Reg-Ex & Pattern matching, XML parsing, and MS-Office
• Following skillsets too are being sought after: Power BI/Tableau, Excel Power Query, simple Python/Shell scripting, basic NoSQL knowledge
• Exposure to following concepts: Encryption, Data Security, Compliance & Governance
• Ability to perform troubleshooting and learn customized proprietary software
• Client Experience | Listen for the “why." Clearly define success. Be accountable. Go the extra distance to create moments that matter.
• Collaboration | Treat everyone with respect​. Welcome diverse views​. Partner across geographies, generations, and teams. Rally around final decisions.
• Innovation | Always be curious (ABC)​. Challenge the status quo​. Experiment and fail forward​. Build for the future.
• Grit | Focus on what matters​. Work with passion and persistence. Think like an owner​. Deliver results you’re proud of.

Company Description

Consilio, Inc. is a global leader in the eDiscovery, document review, risk management, legal consulting, and legal development service markets. We believe that our core values, ‘Our True North,’ provide for us a path to building and maintaining a diverse workforce that is inclusive, modern, and successful on an enterprise-wide scale.