[Hiring] Revenue Operations & Data Insight Manager @Kainos

Role Description

As a RevOps Manager in Digital Services, you are accountable for turning commercial data into clear, actionable insight that helps our leadership, sales teams, and wider go-to-market functions make better decisions.

In this role, you will partner closely with our Sales, Pre-sales, Marketing, Alliances, and Operations teams to deliver reporting, analysis, process improvement, and insights that drive improved performance across the sales lifecycle, while strengthening data quality, operational efficiency, and commercial decision-making.

Key Responsibilities

• Act as a trusted business partner to Sales, Pre-sales, Marketing, Alliances, and Operations teams, providing data-driven insight that improves commercial performance, forecasting, pipeline management, and decision-making.
• Support the definition, implementation, and continuous improvement of the Revenue Operations function, establishing consistent processes and metrics across go-to-market functions.
• Identify trends, risks, and growth opportunities across the sales lifecycle, providing actionable recommendations that improve sales effectiveness and performance.
• Produce high-quality sales reporting, analysis, and commentary for weekly, monthly, and quarterly business reviews.
• Lead the continuous improvement of CRM data quality, governance, and KPI definitions to strengthen commercial decision-making.
• Work with sales teams to manage and maintain the Sales Order backlog, ensuring it accurately reflects future client demand and supports effective forecasting.
• Identify opportunities to streamline reporting, automate manual tasks, and improve Revenue Operations processes.
• Maintain and improve guidance, tools, and documentation so users can work more effectively and consistently.
• Develop strategic insights that shape growth strategies, including analysis of sales performance, trends, competitive positioning, pipeline health, and other factors influencing commercial performance.
• Champion the adoption of AI, automation, and data-driven ways of working to improve productivity, insight generation, and operational efficiency across go-to-market functions.

Qualifications

• Experience using data to identify business opportunities and recommend improvements.
• Strong analytical skills with the ability to spot trends, risks, and missed opportunities in data.
• Experience of working with CRM systems as a trusted source of customer and sales information.
• Ability to review and improve data models, KPI calculations, and reporting outputs.
• Experience in developing, using, or interpreting Power BI dashboards.
• Clear written and verbal communication skills, with the ability to present insights to a wide range of stakeholders.
• Strong Excel skills and confidence working with sales and performance data.
• Experience producing reporting, data quality outputs, dashboards, or visualisations.
• A passion for data-led decision-making, efficiency, and best practice.
• Experience influencing business decisions across multiple teams through data, insight, and evidence-based recommendations.

Requirements

• Experience in Revenue Operations, Sales Operations, Commercial Analytics, or Business Insight roles.
• Experience working with Microsoft Dynamics CRM.
• Knowledge of Microsoft Copilot, Copilot for Sales, Power Platform, or other AI-enabled productivity tools.

Benefits

• People-first culture where ideas are valued and growth is supported.
• Opportunity to be part of a diverse, ambitious team that celebrates creativity and collaboration.

Company Description

At Kainos, we believe in the power of diversity, equity, and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.

We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation, we can ensure that our recruitment process is tailored to your needs.