[Hiring] Reporting Analyst III @City National Bank

Role Description

Partners with reporting manager and respective Line of Business (LOB) management to identify, prioritize, track and execute strategic initiatives. Provides analysis on key trends and proposes business solutions related to processes, efficiencies and staffing. Focus on providing value-added analysis and recommendations to support business growth. Responsibilities include:

• Developing and tracking of key statistical information and performance metrics
• Organizing and presenting data to management
• Managing multiple projects end to end

Specific duties include:

• Data Analytics and modeling; establish baseline metrics and analytics, collaborate with Business Operations and the leadership team to track and report all key performance indicators against annual, quarterly and monthly goals.
• Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes.
• Monitor existing KPI metrics, developing new metrics, identify correlations and root causes.
• Design and build visualization dashboards to accelerate information-to-action at scale.
• Perform regular system audits to ensure complete and accurate reporting of data/metrics.
• Support quarterly, annual planning activities.
• Develop programs, methodologies, and reports for analyzing and presenting data.
• Act as a SME for BI tools as well as delivering training to team members on the usage of these tools.
• Contribute and prepare presentations for internal audiences.
• Invent new ways to define and measure program effectiveness and organizational productivity.

Qualifications

• Bachelor's Degree or equivalent
• Minimum 5 years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst
• Minimum 3 years in the Mortgage Industry

Requirements

• Capacity to work independently with little to no supervision
• Experience in the financial services industry is a plus
• Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach
• Demonstrated ability to direct initiatives with successful results
• MS SQL and other related Business Intelligence tools
• Excellent verbal and written communication skills
• Demonstrated ability to manage multiple projects and priorities and work in a fast-paced environment
• Strong leadership and organizational skills
• Ability to work independently, as well as in a team environment
• Proficiency with Microsoft Office software, including Word, Excel, Access, PowerPoint, etc.
• Previous experience with reporting tools preferred
• Previous experience with Mortgage, Consumer, or Commercial sales origination platforms/systems preferred

Benefits

• Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement