[Hiring] Operations Analyst @Two Chairs

Role Description

As an Operations Analyst on our Operations team, you will support Operations, Clinical Talent Acquisition, and Clinical in making data-informed decisions about supply and demand. This role is pivotal in ensuring we scale efficiently and effectively as we grow into new markets and service lines. This individual will be responsible for providing key stakeholders (including Finance and Growth) with operations data, analysis, forecasting, model builds and enhancement, and business insights related to needs in new markets.

You'll be responsible for:

• Developing improved Ops Reporting (including forecasting, KPI reporting, and understanding historical trends)
• Building various supply and demand models
• Managing the data infrastructure with the data team
• Managing cross-functional reporting

Qualifications

• 4+ years of relevant work experience in an analytical role, preferably in banking, management consulting, finance, tech operations, or other highly analytical role
• Proven analytics experience; forecasting, SQL, Looker, and analytics experience ideal but not required
• Excellent Excel skills, strong business intuition, and the capability to identify and synthesize insights from quantitative analysis
• Intellectual curiosity, self-motivation, and an investigative instinct to understand the why behind data trends
• Ability to work independently and collaboratively in a fast-paced environment while managing competing demands

Requirements

• Scalable Reporting & Infrastructure (50%)
• Supply & Demand Modeling (30%)
• Stakeholder Engagement & Partnership (20%)

Benefits

• Equity in a high-growth start-up
• Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
• Comprehensive medical, dental, and vision coverage
• 401(k) Retirement savings options
• One-time $200 Work from Home reimbursement
• Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals
• Annual $500 subsidized company contribution to your healthcare FSA or HSA
• Paid parental leave