[Hiring] NetSuite ERP and Coupa Business analyst @CLOUDSCOUTS SOFTWARE SOLUTIONS LLC

Role Description

We are seeking a Senior Business Analyst with strong hands-on experience in NetSuite ERP and Coupa to support and optimize business processes across Finance, Procurement, Supply Chain, and R&D operations within a pharmaceutical environment. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring system solutions are compliant, scalable, and aligned with regulatory requirements.

Qualifications

• Bachelor’s degree in Business, Finance, Information Systems, or related field.
• 7+ years of experience as a Business Analyst, preferably in pharma or life sciences.
• Hands-on functional experience with NetSuite ERP (minimum 3–5 years).
• Hands-on experience with Coupa (Procurement, Invoicing, Expenses).
• Strong understanding of Finance and Procure-to-Pay processes.
• Experience with system integrations (NetSuite–Coupa strongly preferred).
• Excellent documentation, communication, and stakeholder management skills.

Requirements

• Partner with Finance, Procurement, Supply Chain, and Compliance teams to gather, analyze, and document business requirements.
• Translate business needs into functional specifications for NetSuite and Coupa implementations and enhancements.
• Lead process mapping, gap analysis, and future-state design initiatives.
• Serve as a functional expert for NetSuite modules including:
  • Financials (GL, AP, AR, Fixed Assets)
  • Procure-to-Pay (P2P)
  • Order-to-Cash (OTC)
  • Inventory & Supply Chain
• Configure and support workflows, saved searches, reports, roles, and permissions.
• Support integrations with Coupa, banking systems, and third-party applications.
• Assist with month-end, quarter-end, and audit activities.
• Act as a hands-on functional lead for Coupa:
  • Requisitions, PO, Invoicing, Expenses, and Supplier Management
• Troubleshoot integration issues between Coupa and NetSuite.
• Drive process improvements to enhance P2P efficiency and controls.
• Ensure systems and processes align with SOX, GxP, and internal controls.
• Support system validation documentation (e.g., requirements, testing, traceability).
• Participate in audits and inspections as needed.
• Lead UAT planning and execution, defect management, and sign-off.
• Develop training materials and conduct end-user training.
• Provide post-go-live support and continuous improvement.

Company Description