[Hiring] Manager, Data Analytics @Oscar Health

Role Description

We're hiring a Manager of Data Analytics to join our Clinical Analytic Team. The Manager, Data Analytics works closely across and outside the organization to solve complex data issues.

• Collaboratively triage data-related issues and understand their root causes.
• Partner with engineering, data, and customer success teams to implement solutions.
• Understand the use, flow, and generation of data within a complex ecosystem of business processes.
• Articulate findings to audiences with varying degrees of technical knowledge.
• Drive the scoping & execution of analytical requests, working with stakeholders to define key questions and methodologies.
• May present prepared analyses internally and externally.

Work Location: This position is remote.

Pay Transparency: The base pay for this role is: $111,034.80 - $145,733.18 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities

• Communicate with external customers and internal teams to fully understand and triage data issues.
• Ask questions to drive at the root cause and business impacts of data issues.
• Partner with engineering and data teams to find solutions to data issues prioritizing accuracy, customer satisfaction, and scalability.
• Articulate complex technical and data issues to non-technical colleagues.
• Enhance essential operational and analytical dashboards based on evolving user needs.
• Identify opportunities to create models and tools that streamline processes and drive efficiencies.
• Collaborate across the organization to identify actions for improvements and monitor initiative impact.
• Support other strategic projects as assigned to meet business needs.
• Can lead a team of data analysts.

Qualifications

• 4+ years of technical work experience using analytical tools and writing analytical reports.
• 4+ years in a client-facing role with experience managing issues externally.
• 2+ years demonstrated ability to work with large datasets and distill analyses into relevant insights.
• 5+ examples/projects of strong communication skills, verbal and written, around business reporting impact and requirements.
• 2+ years experience in SQL, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests.
• 1+ years experience in Google Sheets or Excel skills, with ability to use VLookup and nested if statements.
• 1+ years experience in healthcare, finance, or the insurance industry.

Bonus Points

• 2+ years experience in preparing healthcare analytics, reporting, and data management.
• Experience with ticketing systems (such as Jira).
• 2+ years experience developing dashboards and working with Looker or other business intelligence/data visualization tools.

Benefits

• Medical, dental, and vision benefits.
• 11 paid holidays.
• Paid sick time.
• Paid parental leave.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.